Customer Service Representative

5 days ago


Amherst, Massachusetts, United States Broadview Federal Credit Union Full time

At Broadview Federal Credit Union, we are seeking a skilled Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our members and guests. Your primary goal will be to deliver a positive experience that leaves a lasting impression.

Your duties will include handling member inquiries, resolving issues in a timely and professional manner, and ensuring that all interactions are conducted in a friendly and courteous manner. You will also be responsible for accurately processing financial transactions and maintaining the cash drawer.

We offer a competitive salary of $45,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as a generous retirement plan.

To be successful in this role, you must possess excellent communication skills, both written and verbal. You should also be able to work effectively in a fast-paced environment and maintain a high level of accuracy when processing transactions.

Benefits:

  • Medical, dental, and vision coverage
  • Generous retirement plan
  • Flexible scheduling


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