Customer Service Representative

10 hours ago


Amherst, Massachusetts, United States CVS Health Full time
About CVS Health

At CVS Health, we're shaping the future of healthcare for people, businesses, and communities. With a strong commitment to delivering high-quality services, we strive to positively impact the lives of millions every day.

Job Overview

This role offers an exciting opportunity to excel in a customer-focused setting, working both independently and as part of a team to provide exceptional service and support to our customers.

Key Responsibilities
  • Provide differentiated customer service by anticipating customer needs and resolving potential issues promptly.
  • Greet customers warmly, maintain eye contact, and offer assistance with finding additional items when needed.
  • Accurately perform cashier duties, handling cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store managers.
  • Support opening and closing store activities, including assisting pharmacy personnel when needed.
  • Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.
Requirements
  • High school diploma or equivalent preferred but not required.
  • Previous experience in a retail or customer service setting is preferred.
  • Physical Requirements: remaining upright on the feet, lifting up to 35 lbs occasionally, visual acuity for close work, and standing for extended periods.
Benefits
  • Competitive salary range of $15.00 - $17.25 per hour.
  • A full range of medical, dental, and vision benefits.
  • Eligibility for the Company's 401(k) retirement savings plan and Employee Stock Purchase Plan.
  • Short-term and long-term disability benefits.
  • Free development courses and education assistance.
  • Paid Time Off (PTO), paid holidays, sick time, and other benefits consistent with state law and Company policies.
Why Join CVS Health?

CVS Health offers a dynamic and supportive work environment, where you can grow your skills and contribute to making a meaningful impact in the lives of others.



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