Host
5 days ago
As a Host at BIG DADDY RESTAURANT LLC - TROY, you will be the first point of contact for our guests, setting the tone for their dining experience. We are looking for a friendly, outgoing, and organized individual who can think and act quickly and effectively. You will be responsible for maintaining self-composure, taking pride in your appearance, and upholding a strong sense of integrity and honesty.
Key Responsibilities:
- Provide exceptional guest service, ensuring a warm and welcoming atmosphere.
- Manage the front door, greeting guests and directing them to their tables.
- Coordinate with servers and other staff to ensure seamless service.
- Perform simple mathematical calculations and communicate effectively with guests.
- Assist with special seating requests and manage waitlists as needed.
- Work collaboratively with the team to maintain a clean and organized environment.
- Perform 20-minute restroom checks and customer counts to ensure accuracy.
- Treat all applicants as guests and inform management of their presence.
- Manage phone calls and messages in a professional and courteous manner.
Guest knowledge, floor plan, side work duties, specials, host standards, applicant procedures, front door standards, menu knowledge, door functions, phone procedures, seating rotation, host station standards.
Disclaimer: This is not an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. Management reserves the right to revise the job or require other or different tasks to be performed.
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