Service Dispatcher Coordinator
3 weeks ago
We are seeking a highly skilled Service Dispatcher to join our accomplished service team at Electronic Innovations, Inc. in Richmond, CA. The estimated salary for this position is $65,000 - $80,000 per year, depending on experience.
The Service Dispatcher will be responsible for scheduling, dispatching, and coordinating activities of a small but growing field team. This role involves managing multiple tasks and priorities with confidence in a dynamic environment.
Key Responsibilities:
- Answer a high volume of calls, listening intently to the caller's information
- Dispatch the appropriate service professionals to the job site
- Schedule service appointments as needed
- Enter billing and payment information
- Organize Service file systems
- Make purchase orders for supplies as needed
Requirements and Qualifications:
- High school diploma or GED certificate
- Experience in a similar role
- Strong organizational, multitasking, and communication skills
- Excellent listening, customer service, and phone skills
- Basic computer proficiency
- Experience using Microsoft Outlook for vendor management
About Us:
EIIC is an established Industrial Security Systems Company based in Richmond, CA. We are a leader in automatic gates, access control, video surveillance, and anti-terrorism security installations and post installation services that has been in business for 44 years. Our focus on our team and highly recognizable clients are the cornerstone of our success.
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