Service Dispatcher Coordinator

3 weeks ago


Richmond, California, United States Electronic Innovations Full time
Job Title: Service Dispatcher

We are seeking a highly skilled Service Dispatcher to join our accomplished service team at Electronic Innovations, Inc. in Richmond, CA. The estimated salary for this position is $65,000 - $80,000 per year, depending on experience.

The Service Dispatcher will be responsible for scheduling, dispatching, and coordinating activities of a small but growing field team. This role involves managing multiple tasks and priorities with confidence in a dynamic environment.

Key Responsibilities:

  • Answer a high volume of calls, listening intently to the caller's information
  • Dispatch the appropriate service professionals to the job site
  • Schedule service appointments as needed
  • Enter billing and payment information
  • Organize Service file systems
  • Make purchase orders for supplies as needed

Requirements and Qualifications:

  • High school diploma or GED certificate
  • Experience in a similar role
  • Strong organizational, multitasking, and communication skills
  • Excellent listening, customer service, and phone skills
  • Basic computer proficiency
  • Experience using Microsoft Outlook for vendor management

About Us:

EIIC is an established Industrial Security Systems Company based in Richmond, CA. We are a leader in automatic gates, access control, video surveillance, and anti-terrorism security installations and post installation services that has been in business for 44 years. Our focus on our team and highly recognizable clients are the cornerstone of our success.



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