Service Team Lead

1 week ago


Richmond, California, United States Electronic Innovations Full time
About the Role

We are looking for a Service Team Lead to join our team at Electronic Innovations, Inc. As a key member of our service team, you will be responsible for scheduling, dispatching, and coordinating activities of a small but growing field team in the Bay Area and beyond.

Estimated Salary: $70,000 - $90,000 per year

Key Responsibilities
  • Answer a high volume of calls, listening intently to the caller's information
  • Dispatch the appropriate service professionals to the job site
  • Schedule service appointments as needed
  • Enter billing and payment information
  • Organize Service file systems
  • Make purchase orders for supplies as needed
Requirements and Qualifications
  • High school diploma or GED certificate
  • Experience in a similar role
  • Strong organizational, multitasking, and communication skills
  • Excellent listening, customer service, and phone skills
  • Basic computer proficiency
  • Experience using Microsoft Outlook for vendor management


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