Service Coordinator Assistant

3 weeks ago


Richmond, California, United States InCharge Energy Full time

InCharge Energy is seeking an organized and detail-oriented Service Coordinator to support the Service Department. This role involves scheduling, dispatching, coordinating, and preparing service jobs for invoicing.

Key Responsibilities
  • Coordinate internal resources and third-party vendors for seamless service execution
  • Act as the main point of contact between the technical support team, manufacturers, and customers
  • Ensure timely delivery of maintenance, repair, commissioning, and other services
  • Participate in troubleshooting system errors and dispatch appropriate personnel
Requirements
  • 2+ years of experience in services management, dispatching, or a related field
  • Strong customer service ethic and exceptional interpersonal skills
  • Adaptable and able to work in a dynamic start-up environment
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and others
  • Experience with software solutions for service deployment and efficiency
Compensation

The estimated hourly range for this position is $23-$25 USD.

About InCharge Energy

We are an equal opportunity employer and strictly prohibit unlawful discrimination or harassment based on race, color, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other protected characteristics.



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