Customer Service Coordinator

3 weeks ago


Richmond, California, United States Electronic Innovations Full time
Job Overview

We are seeking a highly organized and customer-focused individual to join our team as a Service Dispatcher. This role involves coordinating the activities of our field team, ensuring seamless service delivery to residential and commercial customers across the Bay Area.

Estimated Salary: $60,000 - $80,000 per annum, based on experience.

Key Responsibilities
  • Answer high-volume calls, gathering essential information from customers.
  • Dispatch service professionals to job sites, prioritizing efficiency and effectiveness.
  • Schedule service appointments, managing multiple tasks and priorities with confidence.
  • Enter billing and payment information, maintaining accurate records.
  • Organize service file systems, ensuring easy access to critical documents.
  • Place purchase orders for supplies as needed, optimizing inventory levels.
Requirements and Qualifications
  • A high school diploma or equivalent is required.
  • Experience in a similar role is essential.
  • Strong organizational, multitasking, and communication skills are necessary.
  • Excellent listening, customer service, and phone skills are crucial.
  • Basic computer proficiency is expected.
  • Experience using Microsoft Outlook for vendor management is desirable.
About Us

Electronic Innovations, Inc. is a leading Industrial Security Systems Company based in Richmond, CA. We provide automatic gates, access control, video surveillance, and anti-terrorism security installations and post-installation services to clients throughout Northern and Central California.



  • Richmond, California, United States Lingo Staffing Full time

    Job Title: Customer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at Lingo Staffing. This role will provide exceptional customer service, handle incoming requests, and resolve issues in a timely manner.Key Responsibilities:Handle customer inquiries via phone, email, or chatResolve issues and concerns in a...


  • Richmond, California, United States Electronic Innovations Full time

    About Electronic Innovations, Inc.We are a leading Industrial Security Systems Company based in Richmond, CA and servicing areas throughout Northern and Central California. With 44 years of experience, we have established ourselves as a trusted partner for automatic gates, access control, video surveillance, and anti-terrorism security installations and post...


  • Richmond, California, United States The Chefs Warehouse Full time

    **Job Overview:**The Chefs' Warehouse seeks a skilled Customer Service Representative to join our team. As a valued member, you will be responsible for receiving incoming calls from customers, emails, fax, and voicemail, and entering orders into the system.**Key Responsibilities:**Inform customers of items not ordered or out of stock per regular ordering...


  • Richmond, California, United States Cranemasters Full time

    Job Title: Customer Billing CoordinatorEstimated Salary: $50,000 - $65,000 per yearWe are looking for a highly skilled Customer Billing Coordinator to join our team at Cranemasters. As a key member of our billing department, you will be responsible for coordinating the billing process from start to finish.You will gather job cost data, verify information,...


  • Richmond, California, United States Career Strategies, Inc Full time

    Job DescriptionWe are seeking a skilled and organized Receptionist to join our team at Career Strategies, Inc.As a Receptionist, you will be responsible for providing exceptional customer service and administrative support to our clients. Key responsibilities include:Greeting Visitors: Welcoming guests and directing them to the right person or...

  • Service Coordinator

    3 weeks ago


    Richmond, California, United States Foster Plumbing & Heating Inc Full time

    Overview: Foster Plumbing & Heating Inc is a leading provider of plumbing and heating services. We are seeking an experienced Service Dispatcher to join our team.Foster Plumbing & Heating Inc offers a competitive salary based on experience, ranging from $45,000 to $65,000 per year. Our comprehensive benefits package includes 401(k) matching, dental...


  • Richmond, California, United States GRTC Transit System Full time

    Transportation Services CoordinatorWe are seeking a highly motivated and organized individual to join our team as a Transportation Services Coordinator at the Greater Richmond Transit Company (GRTC). In this role, you will be responsible for ensuring the smooth operation of our public transportation services, including the safe and efficient movement of...


  • Richmond, California, United States Voya Financial Full time

    Voya Financial has an exciting opportunity for a motivated Senior Policy/Plan Coordinator-Money Out. This role involves coordinating with various teams to ensure accurate processing of transactions.Job DescriptionKey Responsibilities:Coordinate Transactions: Collaborate with departments to guarantee accurate processing of transactions.Research and Resolve...


  • Richmond, California, United States Doswell Operating Group Full time

    About the RoleThe Service Coordinator will play a crucial role in organizing department continuations submitted by technicians, validating warranty status, and acquiring parts cost and availability. This individual will communicate with customers directly about parts costs, confirm service/parts needed, and schedule follow-up appointments in Service...


  • Richmond, California, United States HomeTeam Pest Defense Full time

    About the PositionWe are seeking a skilled Service Excellence Coordinator to join our team at HomeTeam Pest Defense. In this role, you will be responsible for coordinating the delivery of our pest control services to homebuilders, ensuring timely completion and high-quality results.Main ResponsibilitiesCoordinate with field managers and office personnel to...


  • Richmond, California, United States InCharge Energy Full time

    InCharge Energy is seeking an organized and detail-oriented Service Coordinator to support the Service Department. This role involves scheduling, dispatching, coordinating, and preparing service jobs for invoicing.Key ResponsibilitiesCoordinate internal resources and third-party vendors for seamless service executionAct as the main point of contact between...


  • Richmond, California, United States GXO Logistics Full time

    About Our TeamWe engineer faster, smarter, leaner supply chains. At GXO Logistics, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.Our positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work...


  • Richmond, California, United States The Bowen Group Full time

    Frontline Service Coordinator Job SummaryThe Bowen Group is seeking a highly skilled Frontline Service Coordinator to provide front-line operational support for the Veterans Experience Office's premier Contact Center. As a Frontline Service Coordinator, you will assist callers by directing them to proper resources to address questions, issues, and...


  • Richmond, California, United States Jason's Deli Full time

    Are you looking for a challenging and rewarding career opportunity? Look no further than Jason's Deli! As a Restaurant Customer Service Team Member, you will have the chance to develop valuable skills and experience while working in a dynamic and growing company.Job Description:Anticipate customer needs and exceed their expectationsCoordinate with colleagues...


  • Richmond, California, United States AION Management Full time

    ResponsibilitiesThe Residential Services Coordinator will be responsible for completing service requests, delivering notices to residents, and ensuring excellent customer service. This position requires strong communication skills and ability to work in a fast-paced environment.


  • Richmond, California, United States Qualified Staffing Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team in Richmond, VA. This role is perfect for individuals who possess excellent communication skills and a passion for delivering exceptional customer experiences.About the RoleThis position offers a competitive salary of $17/hour, based on experience. As a Customer Service...


  • Richmond, California, United States Ward Trucking, LLC Full time

    **Job Summary:**We are seeking a highly organized and detail-oriented Service Center Operations Coordinator to join our team at Ward Trucking, LLC. As a key member of our operations team, you will play a critical role in ensuring the efficient handling of customer shipments and resolving any issues that may arise.Key Responsibilities:Customer Service:...


  • Richmond, California, United States RMA Worldwide Transportation Full time

    RMA Worldwide Transportation is committed to delivering exceptional service to our clients. As a Transportation Services Coordinator, you will be responsible for ensuring that our fleet of vehicles is maintained to the highest standards and that our drivers are equipped to provide outstanding customer service.Key Responsibilities:Inspect vehicles to ensure...


  • Richmond, California, United States Carter Lumber Company, Inc. Full time

    Carter Lumber Company, Inc. is currently seeking a talented Delivery Services Coordinator to join its team at Kempsville Building Materials. This exciting opportunity offers a chance to work in a dynamic environment, providing excellent customer service and ensuring timely deliveries to our valued clients.About Us:Kempsville Building Materials is a leading...


  • Richmond, California, United States Caliber Collision Centers Full time

    Service Center Job Description: We are seeking a motivated Customer Service Representative to join our Service Center team at Caliber Collision Centers. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that all customers receive a seamless experience.About the Role: The successful candidate will...