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Client Retention Coordinator

2 months ago

Hoffman Estates, Illinois, United States Mr. Rooter Corporation Full time

Join Our Team as a Client Retention Coordinator

If you possess a friendly and approachable demeanor, a proactive mindset, and exceptional organizational skills, this role may be the perfect fit for you.

We are seeking a motivated individual who will take charge of addressing any sales opportunities we may be missing. This position focuses on customer follow-up and retention rather than cold calling.

Your primary responsibilities will include:

  • Engaging with clients to recover any potential sales that were not completed in the field.
  • Following up with our valued members to ensure their needs are being met and they feel supported.

This is a part-time role with competitive hourly pay and potential bonus incentives.

At Mr. Rooter Corporation, we believe that plumbing is not just about fixing leaks and installing pipes; it’s about building relationships. We prioritize the well-being of our team members just as much as we do our customers.

Our franchisees are committed to treating you with the respect and integrity you deserve, fostering a positive and motivated work environment. We understand that a happy team is essential for providing exceptional service.

We are dedicated to cultivating a workplace culture that emphasizes a strong work ethic, which is integral to everything we do at Mr. Rooter Corporation.