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Customer Experience and Marketing Coordinator
2 months ago
Position: Marketing and Client Engagement Specialist
Location: Maple Valley
We are seeking a dedicated full-time Marketing and Client Engagement Specialist to enhance our marketing efforts. In this role, you will assist the business owner in developing and executing both digital and traditional marketing strategies. Candidates should possess prior experience in marketing, particularly in generating leads and attracting customers for a business. The ability to thrive in a dynamic environment while maintaining exceptional attention to detail is essential. Please apply only if you have a proven track record in managing diverse marketing initiatives for a small business.
About Us:
At Physical Therapy for EveryBODY, we are committed to helping individuals in the South Puget Sound region regain an active, pain-free lifestyle without relying on pain medications, injections, or surgery. Our mission is to revolutionize the field of physical therapy on both local and global scales, enhancing our ability to serve and creating an unforgettable experience for our patients by placing their goals and needs at the forefront of our efforts.
This role offers an exciting opportunity for someone who:
- Has a passion for marketing and is eager to expand their skills and experience.
- Thrives in a fast-paced, drama-free workplace where negativity and office politics are not tolerated.
- Wants to gain comprehensive knowledge in various marketing aspects, including online and offline campaigns, CRM systems, list building, and social media marketing.
- Is detail-oriented and values an organized, systematic approach to achieving success.
- Is interested in contributing to a growing company where their ideas can significantly influence its success and direction.
- Is a quick learner who seeks a company that invests in their professional development.
- Aims for a position that offers opportunities for career advancement and growth.
Key Responsibilities:
- Prepare weekly marketing reports detailing lead generation, sources, cost per lead, sales conversions, and ROI.
- Create two blog posts monthly aligned with marketing objectives.
- Assist in the development and management of various campaigns within the company’s CRM.
- Help maintain and update the company’s social media platforms.
- Support the implementation of weekly prospecting campaigns, both online and offline.
- Collaborate with our Google Ads partner to enhance our search rankings and secure top positions for key terms.
- Ensure the company’s website is updated and functional, with all links and forms operational.
- Oversee the production and distribution of the company’s newsletter and drip campaigns.
- Assist in organizing in-clinic workshops, trade shows, and other marketing events.
- Contribute to the creation and updating of marketing materials and sales collateral.
Required Skills:
- Strong understanding of the target market, unique selling proposition, and product offerings.
- Knowledge of direct response marketing principles.
- Excellent organizational, time management, and problem-solving abilities.
- Proficient in writing effective marketing copy.
- Exceptional attention to detail.
- Ability to generate ROI reports for various marketing activities.
- Skilled in formatting marketing communications, emails, and sales letters.
- Capable of meeting deadlines and managing schedules effectively.
- Ability to plan and execute work to ensure timely completion.
What We Offer:
- Ongoing training and support in sales, customer service, front desk administration, and marketing.
- A positive work environment with a supportive team and friendly clientele.
- Opportunities for personal and professional growth within a values-driven organization.
- A competitive salary based on experience.
A minimum of one year of prior marketing experience in a small business setting is required, though experience in the medical field is not necessary. We are looking for a candidate who is enthusiastic about learning and contributing to our unique company culture.
