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Senior Administrative Coordinator

2 months ago

Lexington, Kentucky, United States Kentucky Personnel Cabinet Full time
Position Overview

The Kentucky Personnel Cabinet is seeking a dedicated Senior Administrative Coordinator to provide comprehensive administrative support within the Office of Inspector General. This role is vital in ensuring the smooth operation of various programs and activities.

Key Responsibilities
  • Complex Packet Processing: Manage and process intricate federal and state survey documentation for the Division of Health Care.
  • Complaint Coordination: Assist in handling referrals and allegations from the public, ensuring proper documentation and follow-up.
  • Orientation Facilitation: Conduct new employee orientations and ensure timely completion of onboarding paperwork.
  • Training Monitoring: Oversee staff training completion and maintain accurate records of training certifications.
  • Liaison Duties: Act as a communication bridge between the agency, service providers, and the community to address inquiries and concerns.
  • Recruitment Support: Engage with potential job candidates, coordinate interview schedules, and confirm appointments.
  • Timekeeping Responsibilities: Serve as the primary timekeeper for the branch, ensuring accurate time management.
  • Communication Management: Handle incoming calls and distribute them to the appropriate personnel.
  • Mail Distribution: Manage and distribute office mail efficiently.
Qualifications

The ideal candidate will possess:

  • A background in health services is preferred to effectively address customer needs.
  • Strong interpersonal skills to communicate effectively with diverse populations.
  • Excellent writing and verbal communication abilities.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
  • Highly organized with experience managing extensive caseloads.
  • Customer service experience is essential.
Working Environment

This position is primarily office-based, with a standard five-day work week. The Kentucky Personnel Cabinet is committed to fostering a professional and supportive work environment.