Automotive Service Professional

3 days ago


Thousand Oaks, California, United States Preferred Auto Centre Full time

Job Summary:

The Automotive Technician will be a key member of our team at Preferred Auto Centre, responsible for delivering exceptional vehicle repair and maintenance services to our customers. As a highly trained and knowledgeable technician, you will be the eyes and ears of our Service Advisors, ensuring that every vehicle that leaves our shop is in better condition than when it arrived.

Key Responsibilities:

  • Diagnosis and Repair: Properly diagnose customer concerns and document the intended cure, using words and pictures to ensure clarity and accuracy.
  • Inspection and Documentation: Perform thorough inspections on every vehicle, documenting the need for repairs on broken, damaged, or worn-out components.
  • Repair and Verification: Efficiently perform repairs, verifying that all work is completed to the highest standards and that the customer's concern is fully addressed.
  • Communication and Teamwork: Communicate effectively with Service Advisors about vehicle status, required parts, and labor, while also assisting other teammates with tasks as needed.
  • Customer Focus: Treat every customer's vehicle with respect, ensuring that it leaves our shop in a better state than when it arrived.
  • Continuous Improvement: Come to work with a positive attitude, committed to helping other teammates become 1% better every day.

Requirements:

  • Highly trained and knowledgeable in vehicle repair and maintenance.
  • Excellent communication and teamwork skills.
  • Ability to work efficiently and effectively in a fast-paced environment.
  • Commitment to delivering exceptional customer service.


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