Automotive Operations Manager

1 day ago


Thousand Oaks, California, United States Swickard Auto Group Full time
About the Role

We are seeking an experienced Automotive Operations Manager to join our team at Swickard Auto Group. As a key member of our service shop team, you will be responsible for coordinating and overseeing activities to ensure exceptional customer service and high-quality vehicle repairs.

Key Responsibilities
  • Leadership and Management: Supervise and manage a team of technicians and support staff to ensure efficient and effective vehicle repairs and maintenance.
  • Quality Control: Implement and maintain quality control processes to ensure all repairs meet the highest standards.
  • Customer Service: Provide exceptional customer service and ensure that all guests receive a positive experience.
  • Operations Management: Coordinate and oversee all aspects of service shop operations, including scheduling, inventory management, and equipment maintenance.
  • Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
Requirements
  • Experience: 15+ years of experience in automotive repair and maintenance, with a minimum of 5 years in a leadership or management role.
  • Skills: Excellent leadership and management skills, strong communication and interpersonal skills, ability to work in a fast-paced environment, and a strong understanding of automotive repair and maintenance principles.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
What We Offer
  • Competitive Salary: $100,000 - $180,000 per year, depending on experience.
  • Benefits: Comprehensive benefits package, including medical, dental, vision, life, and disability insurance, 401(k) plan, and paid holidays and time off.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and development programs and career advancement opportunities.


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