Customer Service Representative

1 day ago


Horsham, Pennsylvania, United States PSI Personnel, LLC Full time
Job SummaryPSI Personnel, LLC is seeking a skilled Customer Service Specialist to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering top-notch customer experiences, resolving account issues, and providing product information to our valued customers.

Key Responsibilities:
  • Respond to customer inquiries and service requests in a timely and professional manner
  • Provide accurate and detailed information about our products and services
  • Troubleshoot and resolve account issues and concerns in a fair and efficient manner
  • Document and update customer records based on interactions
  • Develop and maintain a comprehensive knowledge base of our products and services
  • Identify opportunities to upsell and cross-sell our products and services

Requirements:

  • Previous experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Positive and professional demeanor
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for growth and professional development
  • A dynamic and supportive work environment

How to Apply:

Please submit your resume and a cover letter to [insert contact information]. We look forward to hearing from you



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