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Account Specialist
2 months ago
Rize Home is seeking a highly motivated and detail-oriented individual to fill our Account Specialist position. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and maintaining accurate records.
Key Responsibilities- Process purchase and part orders in a fast-paced environment
- Monitor inventory reports to ensure timely delivery
- Complete account maintenance tasks to ensure accuracy and efficiency
- Establish and maintain positive relationships with sales representatives and retailers
- Support field sales representatives with information, quotes, and regular communication
- Keep customers informed on order status and complete order documentation
- Follow up on customer issues to ensure resolution
- Facilitate customer inquiries or issues with internal departments
- Stay up-to-date on company product lines
- Maintain positive customer interactions and relationships
- High School Diploma or GED
- Minimum 2 years of experience in customer service or data-entry
- Ability to thrive in a fast-paced environment with emphasis on teamwork and customer service
- Proficiency in MS Office (Word, Excel, Outlook)
- Compatible with company culture and core values
- Proficient with CRM software and Microsoft Office Suite
- Prior experience with ERP is preferred
Rize Home offers a competitive base pay and bonus program, generous benefits package, four weeks of PTO, and a culture that values opportunity for growth, development, and internal promotion.
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