Ophthalmic Technician
6 days ago
About the Role
This position is responsible for assisting the clinical provider with patient care, including patient work-ups, diagnostic testing procedures, and administrative tasks. The ideal candidate will have a strong understanding of ophthalmic practice and patient care, with the ability to assess common safety hazards and take precautions to establish a safe work environment.
Key Responsibilities
- Assist physicians with patient care by conducting interviews in an efficient and accurate manner, recording chief complaints, documenting ROS and medical and surgical history for each patient.
- Perform diagnostic testing procedures, including visual acuity, visual field testing, tonometry, refractions, dye disappearance tests, fundus photography, and OCT.
- Support a safe patient care environment by maintaining all equipment and cleaning used instruments or sending them for sterilization on a daily basis.
- Effectively manage patient flow and direct physicians to the next patient to ensure patients are seen in a timely manner.
- Promptly and professionally assist the doctor in patient care.
- Perform technical workups and special testing, including visual acuity, visual field testing, tonometry, pupil exams, lensometry, dye disappearance tests, fundus photography, and OCT.
- Utilize proper eyedrop technique and sterility.
- Communicate with patients and families during their visit regarding follow-up care, surgeries, procedures, changes in schedule, surgery scheduling, etc.
- Maintain and clean all equipment being used, and report to supervisor if not in working condition.
- Perform administrative duties, including returning phone or Epic messages to patients, families, and pharmacies, paperwork, telemedicine pre-appointment calls, etc.
- Maintain patient confidentiality.
- Maintain certification.
Requirements
- High School Diploma / GED Required.
- At least one (1) year of ophthalmic technician experience Required.
- At least two (2) years of ophthalmic technician experience Preferred.
Skills and Abilities
- Intermediate proficiency in the performance of the ophthalmic technician work up.
- Intermediate proficiency in the operation of ophthalmology diagnostic testing equipment.
- Advanced knowledge of eye anatomy, physiology, and pathology.
- Basic knowledge of pediatric ophthalmology.
- Basic knowledge of HIPAA regulations.
- Intermediate proficiency with electronic medical records (EPIC).
- Intermediate proficiency with office software (Microsoft Office).
- Strong verbal and written communications skills.
- Solid interpersonal skills.
- Solid organizational skills.
- Solid critical thinking / problem-solving skills.
- Ability to collaborate with stakeholders at all levels.
Licenses and Certifications
- Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO) - within 12 months - Required or
- Certified Ophthalmic Technician (COT) - Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO) - within 12 months - Required
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