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On-Site Scheduling Specialist

2 months ago

Arlington, Virginia, United States Metro Mobile Electronics, LLC Full time

Field Operations Scheduler Job Overview

We are seeking a dedicated Field Operations Scheduler to join our dynamic team at Metro Mobile Electronics, LLC. In this role, you will be essential in organizing and coordinating on-site visits for our skilled technicians. Your efforts will directly contribute to the successful execution of installations and service tasks.

Key Responsibilities:

  • Manage and optimize the scheduling of field service appointments.
  • Maintain accurate records and perform data entry related to technician assignments.
  • Monitor and analyze technician performance metrics to enhance efficiency.
  • Provide ongoing support and communication to field personnel.

Qualifications:

  • At least 1 year of experience in scheduling or dispatching roles.
  • Experience in customer service is advantageous.
  • Familiarity with GPS technology is a plus.
  • Proficient in Microsoft Office Suite and general computer skills.
  • Excellent communication abilities and typing proficiency.
  • Strong organizational skills with attention to detail and the ability to handle multiple tasks.

What We Offer:

  • A relaxed work environment with flexible scheduling options.
  • A competitive salary along with a comprehensive benefits package.

Job Type: Full-time

Education Requirements:

  • High school diploma or equivalent is required.

Experience Requirements:

  • Proficiency in MS Office applications.
  • Experience in dispatching or scheduling.
  • Background in customer service.