Customer Experience Director

5 days ago


Troy, Michigan, United States DeVita & Hancock Hospitality Full time
Job Overview

We are seeking a Customer Experience Director to deliver exceptional service and drive profitability in our full-service restaurants. As the ideal candidate, you will possess 2+ years of experience in Full-Service Restaurant Management and FOH Management, with excellent communication skills and proficiency in MS Office.

The estimated annual salary for this position is $60,000 - $80,000, depending on location and experience.

Responsibilities
  • Lead guest relations initiatives to ensure consistent execution of FOH and BOH systems
  • Drive profitability through effective training, coaching, and follow-through


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