Customer Experience Representative
3 weeks ago
SOC-X is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support to our clients.
The ideal candidate will have a strong passion for delivering outstanding customer experiences, excellent communication skills, and the ability to work in a fast-paced environment.
This role offers a competitive salary range of $55,000 - $65,000 per year, depending on experience, plus benefits and opportunities for growth and development.
Key Responsibilities:
• Provide exceptional customer service and support to clients via phone, email, and in-person interactions
• Collaborate with the sales and operations teams to ensure seamless client onboarding and resolution of issues
• Conduct regular check-ins with clients to understand their evolving security needs and provide value-added services
• Maintain accurate records of client interactions and resolutions in a clear and concise manner
Requirements:
• Bachelor's degree in a related field preferred
• Previous experience in customer service or client support roles, preferably in a security or technology-related industry
• Strong interpersonal and communication skills, both written and verbal
• Proficiency in using CRM software and Microsoft Office Suite
About SOC-X:
SOC-X is a leading provider of security monitoring and intelligence services, dedicated to delivering exceptional results to our clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.
-
Customer Experience Representative
3 weeks ago
Troy, Michigan, United States Wal-Mart Stores , Inc. Full timeAbout This RoleWe are looking for a Customer Experience Representative to join our team in Troy, MI. As a Customer Experience Representative, you will be responsible for delivering exceptional customer service, resolving customer complaints, and contributing to a positive store environment.SalaryThe estimated hourly wage range for this position is $14.00 to...
-
Customer Experience Representative
4 weeks ago
Troy, Michigan, United States Fabletics Full timeJoin Our Team as a Customer Experience Representative!We are seeking a motivated Customer Experience Representative to join our Fabletics team in Troy, MI. In this role, you will be responsible for delivering exceptional customer experiences and promoting our active wear products. This position involves working closely with the Store Manager and team members...
-
Customer Experience Representative
4 weeks ago
Troy, Michigan, United States Elements Massage Full timeOverviewCompensation PackageThe estimated annual salary for this position is $26,624 - $32,640, based on a 40-hour workweek and an hourly wage of $13-$16.Job DescriptionWe are seeking a highly motivated Sales and Service Professional to join our team at Elements Massage. As a key member of our studio, you will be responsible for positively changing the lives...
-
Customer Experience Representative
3 weeks ago
Troy, Michigan, United States Anthropologie Full timeAbout the RoleThis Sales Associate position plays a critical role in contributing to the success of our store by delivering outstanding customer experiences, maintaining visual standards, and supporting business operations.
-
Customer Experience Coordinator
23 hours ago
Troy, Michigan, United States AUTUMN CASHMERE INC Full timeKey ResponsibilitiesThe successful Client Service Representative will be responsible for:Maintaining positive relationships with sales representatives and clients globally.Managing multiple tasks efficiently, with excellent follow-through.Utilizing analytical skills to troubleshoot and resolve customer complaints promptly.Coordinating daily activities,...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Anthropologie Full timeAt Anthropologie, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will provide service to customers in a real and authentic way, initiate conversation, share advice, and product knowledge to interact with the customer in a personalized way. You will also act as a brand representative, reflecting...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Domino's Franchise Full timeAbout the JobDominos Pizza is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service to our customers. You will be responsible for answering phone calls, responding to customer inquiries, and resolving customer complaints in a professional...
-
Customer Service Representative
4 weeks ago
Troy, Michigan, United States Chick-fil-A Full timeJob OverviewWe are seeking a Customer Service Representative to join our team at Chick-fil-A. As a key member of our crew, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.
-
Customer Service Representative
2 weeks ago
Troy, Michigan, United States Wal-Mart Stores , Inc. Full timeCompany Overview">We are looking for a skilled and enthusiastic Customer Service Representative to join our team at Walmart Stores, Inc. As a representative of our company, you will play a vital role in ensuring that customers receive exceptional service and have a positive experience when shopping with us.">Salary">The estimated hourly wage range for this...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Anthropologie Full timeWe are looking for a Customer Service Representative to join our team at Anthropologie. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and driving sales through personalized interactions.About the Role:Provide genuine and authentic service to customers, building strong relationships and fostering...
-
Customer Service Representative Position
3 weeks ago
Troy, Michigan, United States Edcor Data Services LLC Full timeJob Title: Customer Service Representative PositionSalary: $15/hour + quarterly quality bonus, depending on experienceAbout the Job:We are seeking a highly skilled Customer Service Representative to join our team at Edcor Data Services LLC. As a key member of our call center, you will be responsible for providing exceptional customer service and support to...
-
Customer Engagement Representative
3 weeks ago
Troy, Michigan, United States Re-Bath Full timeCompany OverviewRe-Bath Michigan is a dynamic and growing family-owned business committed to delivering exceptional customer experiences and building strong relationships with our clients.Job SummaryWe are seeking an experienced Brand Ambassador/Event Coordinator to join our team. In this role, you will represent the Re-Bath brand in a positive light at...
-
Customer Service Representative
2 days ago
Troy, Michigan, United States Ulta Beauty Full timeA Customer Service Representative at Ulta Beauty can expect an annual salary of approximately $42,000 - $58,000. In this role, you will be responsible for providing exceptional customer service by making eye contact and greeting each guest promptly, determining their needs, and answering questions about products and services.About UsUlta Beauty is a leading...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Orlans PC Full timeJob TitleA Customer Service Representative plays a vital role in delivering exceptional client experiences.The ideal candidate will be responsible for interacting with clients, addressing their concerns, and resolving issues efficiently.Key Responsibilities:Client Interaction:Clarify Information: Provide accurate responses to client inquiries while adhering...
-
Customer Service Representative
2 days ago
Troy, Michigan, United States Refloor Full timeAt Refloor, we are seeking a skilled Customer Service Representative to join our team as a Call Center Agent.As a key member of our operations team, you will play a vital role in ensuring exceptional customer experiences through effective communication and issue resolution.Key responsibilities include:Managing inbound and outbound calls to set appointments...
-
Customer Service Representative
1 month ago
Troy, Michigan, United States Domino's Franchise Full timeJob DescriptionAt Domino’s Franchise, we’re looking for a skilled Customer Service Representative to join our team.Main Responsibilities:Answering customer calls and resolving queries in a timely and professional mannerProviding excellent customer service and ensuring customer satisfactionLabeling boxes and packaging products for deliveryOperating...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Orlans PC Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Orlans PC. As a key member of our call center, you will be responsible for providing exceptional customer service and support to clients across various jurisdictions.Main Responsibilities:Login to the ACD Phone Queues and clarify information or direct calls to the...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Chick-fil-A Full timeAt Chick-fil-A, we are committed to providing our guests with an exceptional experience. As a Customer Service Representative, you will play a vital role in ensuring that every guest feels welcome and valued.SalaryThe estimated salary for this position is around $12-$15 per hour, depending on your location and experience.About the JobThis full-time...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Chick-fil-A Full timeAt Chick-fil-A, we offer a unique opportunity for individuals who are passionate about serving guests and working in a team environment. As a Customer Service Representative, you will play a vital role in ensuring that every customer leaves our restaurant with a positive experience. We value teamwork, consistency, and reliability, making us an excellent...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States ITW Full timeJob SummaryHobart Service, a trusted source for Commercial Food Equipment Service Solutions, seeks a skilled Customer Service Representative to serve as a single point of contact for key account customers.ResponsibilitiesEnsure timely and accurate execution of programs, repairs, and pricing for key account customers.Drive field improvements through enhanced...