Benefits Service Specialist

2 weeks ago


Chattanooga, Tennessee, United States Renewal Full time
Benefits Service Specialist

We are seeking a highly skilled Benefits Service Specialist to join our team at Renewal. As a key member of our benefits team, you will play a critical role in providing exceptional service to our clients.

Key Responsibilities:
  • Study and understand the benefit offerings for each client
  • Respond to customer inquiries regarding benefits and insurance questions
  • Solve benefits issues presented by customers in a timely and informative manner
  • Coordinate with the benefits team at Renewal to ensure timely and accurate enrollments
  • Serve as a backup to internal teams for client needs
  • Address and escalate complex benefits questions when necessary
  • Ensure that all communication is properly logged in Renewal CRM and insurance carrier systems
Requirements:
  • Detail-oriented individual with excellent analytical skills
  • Ability and willingness to adapt to new technologies
  • Eager to learn and take on new challenges
  • Flexibility and ability to work in a fast-paced environment
  • Coachable and team-oriented individual
  • Customer service-oriented with a proactive approach
  • Self-motivated with a strong work ethic

We offer a competitive compensation package, including hourly pay, company-sponsored benefits, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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