Benefits Specialist Trainee

4 weeks ago

Chattanooga, Tennessee, United States Unum Full time
About Unum

Unum is a leading provider of employee benefits to companies worldwide. Our mission is to help employees thrive throughout life's moments by providing innovative solutions and exceptional service.

Job Summary

We are seeking a Benefits Specialist Trainee to join our Absence Management Center team. As a trainee, you will be responsible for learning and developing the skills necessary to successfully adjudicate claims, manage a large volume of claims, and provide excellent customer service.

Key Responsibilities
  • Develop skills to manage a large volume of claims, ensuring appropriate sign-offs are obtained.
  • Develop an understanding and working knowledge of Unum products, policies, and procedures.
  • Apply contract/policy knowledge and analyze technical contractual knowledge to ensure appropriate eligibility requirements, liability decisions, and payee.
  • Develop problem-solving skills by demonstrating analytical/logical thinking, recognizing multiple connections, and optimizing results.
  • Verify ongoing liability and develop strategies for return-to-work opportunities as appropriate.
  • Produce objective, clear documentation and technical rationale for all claim determinations and demonstrate the ability to effectively verbally communicate determinations.
  • Develop knowledge and effectively utilize a broad spectrum of materials and tools regarding contractual, medical, vocational, disability, and RTW strategies.
  • Develop an operating knowledge of the applicable claims system(s).
  • Coordinate and share information with other products as appropriate.
  • Provide timely and excellent customer service by paying appropriate claims promptly and quickly responding to all inquiries.
Requirements
  • High School Diploma or equivalent, required.
  • Customer service/decision-making experience and/or college experience.
  • Able to utilize claim evaluation techniques to identify and evaluate claim information in a timely, fair, and objective manner.
  • Detail-oriented; able to analyze and research contract information.
  • Able to maintain a high level of confidence to make fair and appropriate decisions even in the face of disagreement.
  • Able to influence others to reach appropriate and constructive conclusions.
  • PC skills are essential; ability to operate effectively in an imaged environment.
  • Demonstrated ability to multitask and balance goals and priorities effectively in a high-volume environment.
  • Self-motivated, independent with proven ability to work effectively on a team and work with others in a highly collaborative team environment.
  • Excellent customer service skills.
  • Strong communication; verbal, written, and listening, as well as strong interpersonal skills.
  • Possess analytical and problem-solving skills.
What We Offer

Unum offers a competitive benefits package, including health, vision, dental, short- and long-term disability, and a 401(k) retirement plan with an employer match. We also offer performance-based incentive plans, paid time off, and a flexible work environment.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

  • Operations Management Trainee

    2 weeks ago

    Chattanooga, Tennessee, United States Ryder System Full time

    Job Title: Operations Management TraineeJob Summary:Ryder System is seeking a highly motivated and detail-oriented Operations Management Trainee to join our team. As an Operations Management Trainee, you will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives.Key Responsibilities:Coordinate with...

  • Trainee Concrete Finisher

    2 months ago

    Chattanooga, Tennessee, United States Concrete Works LLC Full time

    Job Title: Trainee Concrete FinisherCompany: Concrete Works LLCJob Type: Full-Time (Apprenticeship)About Us:Concrete Works LLC is a reputable construction firm dedicated to delivering high-quality concrete finishing services. We pride ourselves on our innovative approach and commitment to excellence. Our portfolio includes a diverse range of projects, from...

  • Field Engineering Trainee

    1 week ago

    Chattanooga, Tennessee, United States Norfolk Southern Full time

    Job Opportunity: Field Engineering TraineeAbout the Role:Norfolk Southern is seeking a highly motivated and detail-oriented Field Engineering Trainee to join our Maintenance of Way department. As a Field Engineering Trainee, you will play a crucial role in ensuring the safety and efficiency of our railroad operations.Key Responsibilities:Inspect railroad...

  • Operations Management Trainee

    4 weeks ago

    Chattanooga, Tennessee, United States Ryder System Full time

    Job Title: Operations Management TraineeRyder System is seeking a highly motivated and detail-oriented Operations Management Trainee to join our team. As an Operations Management Trainee, you will be responsible for supporting the shop management process and assisting in cost savings, customer retention, and metric-based initiatives.Key...

  • Sales and Management Trainee

    2 weeks ago

    Chattanooga, Tennessee, United States Finks Jewelers Inc Full time

    Job OverviewFink's Jewelers is seeking a highly motivated Sales-Management Trainee to join our team in Chattanooga, TN. As a Sales-Management Trainee, you will be responsible for developing business within the community, assisting the store management team, and learning the Fink's Jewelers team culture.Key Responsibilities:Exhibit excellence in personal...

  • Auto Glass Installation Technician Trainee

    2 weeks ago

    Chattanooga, Tennessee, United States Jobs for Humanity Full time

    Auto Glass Technician TraineeAt Safelite, we're more than just a glass company. We empower our associates with the support they need to be efficient, to problem-solve and have an eye for detail, and most importantly, to deliver quality service and bring a little unexpected happiness to people's lives.Job SummaryWe're seeking a motivated and detail-oriented...

  • Sales and Operations Management Trainee

    2 weeks ago

    Chattanooga, Tennessee, United States Penske Truck Leasing Co., L.P. Full time

    Job Summary:Penske is seeking a highly motivated and results-driven Sales and Operations Management Trainee to join our team. As a Sales and Operations Management Trainee, you will be responsible for developing consumer and commercial customer solutions, managing our large inventory of world-class vehicles, and generating new business leads. If you have a...

  • Sales and Operations Management Trainee

    2 weeks ago

    Chattanooga, Tennessee, United States Penske Full time

    Job Summary:As a Sales and Operations Management Trainee at Penske, you will be responsible for developing consumer and commercial customer solutions to local and national accounts, managing our large inventory of world-class vehicles, and generating new business leads while fostering existing customer relationships. This role requires effective...

  • Benefits Service Specialist

    2 weeks ago

    Chattanooga, Tennessee, United States Renewal Full time

    Benefits Service SpecialistWe are seeking a highly skilled and detail-oriented Benefits Service Specialist to join our team at Renewal. As a key member of our benefits team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate enrollments, and resolving benefits issues in a timely and informative manner.Key...

  • Benefits Service Specialist

    3 weeks ago

    Chattanooga, Tennessee, United States Renewal Full time

    Benefits Service SpecialistWe are seeking a highly skilled and detail-oriented Benefits Service Specialist to join our team at Renewal. As a key member of our benefits team, you will play a critical role in providing exceptional service to our clients and ensuring timely and accurate enrollments.Key Responsibilities:Study and understand the benefit offerings...

  • Benefits Service Specialist

    2 weeks ago

    Chattanooga, Tennessee, United States Renewal Full time

    Benefits Service SpecialistWe are seeking a highly skilled Benefits Service Specialist to join our team at Renewal. As a key member of our benefits team, you will play a critical role in providing exceptional service to our clients.Key Responsibilities:Study and understand the benefit offerings for each clientRespond to customer inquiries regarding benefits...

  • SOAR Benefits Specialist

    2 weeks ago

    Chattanooga, Tennessee, United States The AIM Center Inc. Full time

    Job Title: SOAR Benefits SpecialistThe SOAR Benefits Specialist plays a vital role in assisting individuals experiencing homelessness, mental illness, and/or co-occurring substance use disorders in obtaining Social Security disability benefits. This position requires a strong understanding of SSI/SSDI eligibility requirements and the application process.Key...

  • Sales and Operations Management Trainee

    2 weeks ago

    Chattanooga, Tennessee, United States Penske Truck Leasing Full time

    About the RolePenske Truck Leasing is seeking a highly motivated and results-driven Sales and Operations Management Trainee to join our team. As a key member of our sales and operations team, you will be responsible for developing consumer and commercial customer solutions, managing our large inventory of world-class vehicles, and generating new business...

  • Land Surveyor Trainee

    2 weeks ago

    Chattanooga, Tennessee, United States Highspeed Staffing Full time

    Job OverviewHighspeed Staffing is seeking a skilled Land Surveyor Trainee to join our team. As a key member of our surveying team, you will assist in the production of control, boundary, topography, ALTA, right of way, and construction surveys.Responsibilities:Assist in the preparation of reports detailing legal boundaries and additional survey information...

  • Logistics Management Trainee

    1 month ago

    Chattanooga, Tennessee, United States J.B. Hunt Full time

    Job Summary:As a Logistics Management Trainee at J.B. Hunt, you will be responsible for learning the management of small driver count and/or non-traditional shifts, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. This role will be trained to ensure compliance with DOT regulations and will...

  • Meat Cutter Specialist

    2 weeks ago

    Chattanooga, Tennessee, United States Whole Foods Market Full time

    Job SummaryWe are seeking a skilled Meat Cutter Specialist to join our team at Whole Foods Market. As a key member of our meat department, you will be responsible for ensuring the highest quality of meat products and providing exceptional customer service.Key ResponsibilitiesCutting and Preparation: Cut, platter, and merchandise meat products to meet...

  • Management Trainee Position

    2 weeks ago

    Chattanooga, Tennessee, United States J.B. Hunt Full time

    Job Summary:As a Management Trainee at J.B. Hunt, you will be responsible for learning the management of small driver count and/or non-traditional shifts, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. This role will be trained to ensure compliance with DOT regulations.This position will...

  • Benefits Coordinator

    4 weeks ago

    Chattanooga, Tennessee, United States Renewal Full time

    Renewal Enrollment Specialist OpportunityWe are seeking a skilled Enrollment Specialist to join our team at Renewal. As a key member of our benefits team, you will play a crucial role in delivering exceptional service to our clients.Key Responsibilities:Communicate benefit offerings accurately to enrollees of Renewal clientsStudy and understand the benefit...

  • Benefits Coordinator

    2 weeks ago

    Chattanooga, Tennessee, United States Renewal Full time

    Job Title: Enrollment SpecialistRenewal is seeking a highly skilled Enrollment Specialist to join our team. As a key member of our benefits team, you will play a crucial role in ensuring our clients receive exceptional service and accurate information about our employee benefits.Key Responsibilities:Communicate benefit offerings to enrollees of Renewal...

  • Benefits Coordinator

    1 month ago

    Chattanooga, Tennessee, United States Renewal Full time

    Renewal's Enrollment Specialist OpportunityWe are seeking a skilled Enrollment Specialist to join our team at Renewal. As a key member of our benefits team, you will play a crucial role in delivering exceptional service to our clients and their employees.Key Responsibilities:Communicate benefit offerings to enrollees of Renewal clients accurately and...