Director of Social Services Leadership

1 day ago


Eau Claire, Wisconsin, United States Vivent Health Full time

Professional Growth and Development:

Vivent Health is seeking a highly skilled Associate Director of Social Services to provide support to the Director of Social Services and the department in areas related to case management, housing, and supportive services throughout the State of Wisconsin.

The ideal candidate will have a Bachelor's degree in public health, community health, social work or other related field and/or five years of related experience.

Responsibilities include staff recruitment, training, and supervision, program administration, grant compliance and reporting, quality improvement, and community relations and collaboration.

The Associate Director will work closely with the National Program Director of Social Services and the Grants Administration team to oversee vital housing and supportive programs within the Social Services department.

This includes supporting the team with securing affordable housing for patients/clients, developing permanent housing plans, and accessing insurance, government programs, and financial assistance to contribute to long-term stability.

The successful candidate will have the ability to lead organizational change and guide teams through periods of transformation while maintaining a positive work culture.

Key Responsibilities:

  • Provide supervision and guidance to integrated case management, housing, and other social services staff on service delivery and programming, grant compliance, policies, and quality assurance activities.
  • Work in close collaboration with State and City partners, HUD, and other funders, as well as community partners and internal departments, to ensure successful achievement of program outcomes and expectations.
  • Develop and implement policies and procedures to ensure the effective operation of case management, housing, health insurance, and supportive programs and in compliance with all federal, state, local and agency service delivery standards.
  • Coordinate client engagement and communication strategies for collaborations with Vivent Health's Client Advisory Forum, and through surveys and focus groups, and promptly and effectively handle client complaints in accordance with the agency's Grievance Policy.
  • Network with community resources throughout the state to ensure a continuum of care for clients.
  • Assist with the preparation and submission of department work plans, grant reports, management reports and department budgets as required.


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