Patient Service Coordinator

1 month ago


Durham, North Carolina, United States Dukehealth Full time

Company Overview

Duke Health Integrated Practice is a premier, multi-specialty physician practice with 140 clinics across North Carolina. We attract and retain top medical professionals with competitive compensation, benefits, and a collaborative work atmosphere that fosters growth and purpose.

Salary: $52,000 - $62,000 per year

About the Role

We are seeking a highly skilled Patient Service Associate to coordinate and participate in various duties associated with daily clinic preparation, patient identification, patient check-in/out, charge posting, cash management, and patient appointment scheduling.

Key Responsibilities

  • Prepare for clinic visits by reviewing next day patients and completing necessary tasks.
  • Check-in patients upon arrival, verify demographic data, and present required forms for signature.
  • Collect and post co-payments and balances on accounts due.
  • Schedule testing and ancillary procedures, answer phone calls, and deliver messages to physicians and nurses.

Requirements

  • High school education or equivalent.
  • Minimum one year of experience in customer service, preferably in healthcare.
  • Excellent communication and organizational skills.

Benefits

Duke Health Integrated Practice offers a range of benefits, including competitive salary, comprehensive health insurance, paid time off, and professional development opportunities.

Contact Us

We are committed to fostering a diverse workforce and equal opportunity employment. If you are passionate about delivering exceptional patient care, please submit your application.



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