Automotive Service Consultant

4 days ago


North Charleston, South Carolina, United States Hay Tire Pros Full time
Job Opportunity at Hay Tire Pros

About the Role:

We are seeking a highly skilled and customer-focused Automotive Service Consultant to join our team at Hay Tire Pros in North Charleston, SC. As a key member of our service team, you will be responsible for delivering exceptional customer experiences, providing accurate and timely service information, and ensuring seamless communication between customers and our service team.

Key Responsibilities:

  • Customer Service: Provide top-notch customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Service Information: Accurately and efficiently provide customers with service information, including estimates, repair orders, and maintenance schedules.
  • Communication: Effectively communicate with customers, service technicians, and other team members to ensure seamless service delivery.
  • Problem-Solving: Proactively identify and resolve customer concerns, ensuring customer satisfaction and loyalty.
  • Administrative Tasks: Perform administrative tasks, such as data entry, record-keeping, and reporting, to support the service team.

Requirements:

  • Experience: Previous experience in an automotive service advisor or similar customer-facing role is preferred.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to connect with customers and employees and build trust.
  • Problem-Solving Skills: Strong problem-solving skills to address customer concerns and find effective solutions.
  • Technical Skills: Proficient in using computer systems, including service tracking software, billing systems, and customer relationship management (CRM) tools.
  • Automotive Knowledge: Familiarity with automotive service operations and basic vehicle knowledge is highly beneficial.

What We Offer:

  • Competitive Salary: $25.00 per hour
  • Benefits Package: Comprehensive benefits package, including 401(k), dental insurance, employee discount, health insurance, life insurance, paid time off, and vision insurance.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and education programs.

Work Environment:

  • Work Schedule: Monday to Friday, with occasional weekends as needed.
  • Shift: Day shift.
  • Location: In-person work at Hay Tire Pros in North Charleston, SC.


  • Charleston, South Carolina, United States Christian Brothers Automotive Full time

    Job Title:Automotive Service TechnicianLocation:North Charleston, SCJob Overview:Join our innovative automotive service team at Christian Brothers Automotive, where we prioritize quality and customer satisfaction. We are seeking dedicated technicians who are enthusiastic and possess a strong commitment to excellence in automotive repair.Key...


  • Charleston, South Carolina, United States Christian Brothers Automotive Full time

    Job Title:Automotive Service TechnicianLocation:Charleston, SCJob Overview:We are excited to announce the opening of a cutting-edge automotive service center. We are in search of skilled technicians who are enthusiastic, positive, and dedicated to providing exceptional service to our clients.The ideal candidates will possess a strong commitment to...


  • North Charleston, South Carolina, United States Hay Tire Pros Full time

    Job OverviewPosition Summary:We are seeking a skilled and motivated Automotive Service Manager to oversee our service department at Hay Tire Pros. This role is crucial for ensuring the smooth operation and exceptional performance of our automotive service team.Key Responsibilities:Manage and mentor a proficient team of automotive technicians and customer...


  • North Charleston, South Carolina, United States Hay Tire Pros Full time

    Job OverviewPosition Summary:We are seeking a motivated and skilled Automotive Service Manager to oversee our automotive service operations at Hay Tire Pros. This role is crucial in ensuring our service department runs smoothly and efficiently, providing exceptional service to our customers.Key Responsibilities:Manage and mentor a team of automotive...


  • North Charleston, South Carolina, United States Hay Tire Pros Full time

    Job OverviewPosition Summary:Are you a proactive leader with a strong background in automotive service? At Hay Tire Pros, we are seeking a skilled Automotive Service Manager to enhance our operations and lead our team to excellence.Key Responsibilities:Oversee and manage a team of automotive technicians and customer service representatives.Develop and...


  • Charleston, South Carolina, United States Pep Boys Full time

    About the RoleWe are seeking a highly skilled and customer-focused Automotive Customer Service Advisor to join our team at Pep Boys.Key ResponsibilitiesEngage with Customers: Build strong relationships with customers, understand their needs, and provide exceptional service to ensure their satisfaction.Schedule Appointments: Effectively manage customer...


  • Charleston, South Carolina, United States Hyundai of Charleston Full time

    Job DescriptionJob Title: Automotive TechnicianJob Summary: We are seeking an experienced Automotive Technician to join our team at Hyundai of Charleston. As an Automotive Technician, you will be responsible for inspecting and diagnosing problems with vehicles, providing labor and time estimates for repairs, and performing quality repair/maintenance work...


  • North Wilkesboro, North Carolina, United States Ford - Lincoln Veteran Careers Program Full time

    Job SummaryThe Ford-Lincoln Veteran Careers Program is seeking a highly skilled and experienced Automotive Service Technician to join our team. As a key member of our service department, you will be responsible for performing complex repairs and maintenance on a variety of vehicles.Key ResponsibilitiesRepair and Maintenance: Perform assigned work with...


  • Charleston, South Carolina, United States Gerald's Tires & Brakes Full time

    Job DescriptionGerald's Tires & Brakes, a reputable Automotive Service Center, is seeking a skilled Entry-Level Automotive Technician to join our team. As a key member of our staff, you will be responsible for providing exceptional Customer Service while performing various Tire Services and Automotive Repairs.Key Responsibilities:Mount and balance...


  • Charleston, South Carolina, United States Mavis Tire Supply Full time

    Job SummaryMavis Tire Supply is seeking a skilled Automotive Alignment Technician to join our team at one of our state-of-the-art automotive service centers. As an Automotive Alignment Technician, you will be responsible for ensuring that vehicles are properly aligned, which is essential for maintaining tire wear and ensuring safe vehicle operation.Key...


  • Charleston, South Carolina, United States Clean Harbors Full time

    Clean Harbors is seeking a Field Service Automotive Technician to become part of our dedicated team. This role is essential for conducting routine servicing, inspections, and repairs on our fleet of vehicles across various locations. Why choose Clean Harbors? Our commitment to Health and Safety is paramount, and we uphold this principle every day....


  • Charleston, South Carolina, United States JIMMYS AUTO CARE Full time

    Job SummaryWe are seeking a skilled Automotive Technician to join our team at Jimmy's Auto Care Center. As a key member of our team, you will be responsible for performing routine maintenance and repairs on vehicles, ensuring they are safe and running efficiently.Key Responsibilities:Perform Routine Maintenance: Conduct oil changes, air conditioner...


  • North Wilkesboro, North Carolina, United States Classic Hyundai - Wilkesboro Full time

    Job DescriptionWe are seeking a skilled Service Advisor to join our team at Classic Hyundai - Wilkesboro.Key Responsibilities:Provide exceptional customer service and support to clients.Assist in the diagnosis and repair of vehicles.Work closely with technicians and other team members to ensure efficient service delivery.Stay up-to-date with the latest...


  • Charleston, South Carolina, United States Hyundai of Charleston Full time

    Job SummaryWe are seeking a skilled Service Advisor to join our team at Hyundai of Charleston. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesSchedule appointments with customers and greet them in a welcoming mannerWork with customers and technicians to identify...


  • Charleston, South Carolina, United States Gerald's Tires & Brakes Full time

    Job DescriptionGerald's Tires & Brakes, a reputable Automotive Service Center, is seeking a skilled Entry-Level Automotive Technician to join our team. As a key member of our staff, you will be responsible for repairing and installing tires, ensuring the safety and efficiency of our customers' vehicles.Key Responsibilities:Mount and balance tiresRepair and...


  • Charleston, South Carolina, United States Hyundai of Charleston Full time

    Job Summary:Hyundai of Charleston is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Schedule appointments with customers and greet them in a welcoming mannerWork with customers and technicians to identify required...


  • Charleston, South Carolina, United States Dent Wizard Full time

    About Dent WizardDent Wizard is the nation's leading provider of automotive reconditioning services and vehicle protection products. Our success is driven by the exceptional people who serve our customers.We're a stable, growing company with a strong business model, operating in 43 states and serving over 2.5 million vehicles annually. Our team of 3,000...


  • North Wilkesboro, North Carolina, United States Mills Auto Group Full time

    Position Overview:The Automotive Customer Service Specialist at Mills Auto Group is a Full Time, individual contributor role within the automotive sector. This role is dedicated to delivering outstanding service to owners of Toyota vehicles by addressing their service requirements and ensuring a high level of satisfaction. The Specialist will serve as the...


  • Charleston, South Carolina, United States WK Solutions Inc. Full time

    Job OverviewAre you looking to embark on a rewarding career in sales but feel uncertain about how to start? At WK Solutions Inc., our Telecommunications Sales Consultant position offers comprehensive training and mentorship in communication and customer service, all while honing an effective sales strategy. As a promotional marketing firm, we collaborate...


  • Charleston, South Carolina, United States Gerald's Tires & Brakes Full time

    Job OverviewGerald's Tires & Brakes is seeking a dedicated full-time Entry-Level Tire Repair Technician to join our team. If you enjoy hands-on work and are interested in starting a fulfilling career in the automotive sector, this position may be ideal for you.This role offers a competitive salary of up to $850 weekly, based on your skills and experience. We...