Policy and Claims Administrator
4 days ago
Responsibilities:
* Lead requirements definition for complex projects and multi-year initiatives, working closely with cross-functional teams to ensure effective project delivery.
* Identify and translate business needs into clearly defined requirements, creating comprehensive documentation inclusive of business use cases, process flows, data flows, traceability matrices, and report mock-ups.
* Collaborate with development and testing teams to provide subject matter expertise, ensuring out-of-the-box functionality is leveraged, and assisting in troubleshooting and resolving issues.
* Participate in User Acceptance Testing activities, including test plans and scripts, based on requirements, and facilitate UAT execution phase, obtaining user acceptance test signoff.
Requirements:
* Relevant business analysis experience in the Commercial Property & Casualty insurance industry, with strong technology experience in policy/billing/claims administration solutions.
* Strong initiative, able to self-manage, with excellent communication skills, both written and verbal, and proficiency in process modeling tools (e.g., Visio).
* Must be proficient with Agile SCRUM methodology and business analysis methodologies, with knowledge of business analysis documentation standards.
* Experience working with in a regulatory reporting environment, i.e. ISO Rates, Rules, and Forms, is beneficial.
Salary Range:
$90,000 - $120,000 per annum, depending on location and experience.
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