Insurance Industry Business Specialist

4 days ago


Morristown, Tennessee, United States TEPHRA Full time
The Policy and Claims Administrator will play a vital role in leading business and functional requirements definition for policy/billing/claims administration as well as downstream systems and reporting. This position involves planning and facilitating user acceptance testing and managing business relationships. The ideal candidate should have experience operating and interfacing with business management, including negotiation and presentation skills. They must also be able to create clear, concise deliverables that reflect a deep understanding of business needs and software functionality.

Responsibilities:

* Lead requirements definition for complex projects and multi-year initiatives, collaborating with cross-functional teams to ensure effective project delivery.

* Identify and translate business needs into clearly defined requirements, creating comprehensive documentation inclusive of business use cases, process flows, data flows, traceability matrices, and report mock-ups.

* Collaborate with development and testing teams to provide subject matter expertise, ensuring out-of-the-box functionality is leveraged, and assisting in troubleshooting and resolving issues.

* Participate in User Acceptance Testing activities, including test plans and scripts, based on requirements, and facilitate UAT execution phase, obtaining user acceptance test signoff.

Requirements:

* Relevant business analysis experience in the Commercial Property & Casualty insurance industry, with strong technology experience in policy/billing/claims administration solutions.

* Strong initiative, able to self-manage, with excellent communication skills, both written and verbal, and proficiency in process modeling tools (e.g., Visio).

* Must be proficient with Agile SCRUM methodology and business analysis methodologies, with knowledge of business analysis documentation standards.

* Experience working with in a regulatory reporting environment, i.e. ISO Rates, Rules, and Forms, is beneficial.

Estimated Salary:

$95,000 - $125,000 per annum, depending on location and experience.

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