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Customer Service Representative

1 month ago

Northridge, California, United States Wingstop Restaurants Full time
Wingstop Reseda Blvd Job Description

Job Summary: We are seeking a highly motivated and customer-focused Guest Service Team Member to join our team at Wingstop Reseda Blvd.

Key Responsibilities:

  • Provide exceptional customer service by greeting guests, answering phone calls, and taking orders in a timely and efficient manner.
  • Interact with guests to ensure a positive and authentic experience, including delivering orders and addressing any concerns or issues.
  • Work collaboratively with the restaurant team to maintain a clean and organized environment, ensuring a safe and healthy dining experience for guests.
  • Meet or exceed sales and customer satisfaction targets, while maintaining a high level of productivity and efficiency.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service and meeting sales targets.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

What We Offer:

  • A competitive hourly wage and opportunities for advancement within the company.
  • A fun and dynamic work environment, with a focus on teamwork and customer satisfaction.
  • Opportunities for professional growth and development, including training and education programs.