Sales Associate

3 weeks ago


Northridge, California, United States Express Full time

About the Role:

We are seeking a highly skilled Sales Associate to join our Express team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and cleaning.

Key Responsibilities:

  • Maintain a safe and inviting store environment for customers.
  • Follow company policies and procedures to ensure the safety of all associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a great customer experience by delivering on all aspects of the customer experience model.
  • Process transactions quickly and accurately, reducing customer wait time.
  • Positively resolve customer service-related issues and communicate all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Requirements:

  • High School or Equivalent education.
  • 0-2 years of relevant job experience, with a minimum of 6 months.
  • Proficient in the use of technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.

Benefits and Compensation:

  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with Company match.
  • Merchandise discount.
  • Paid Time Off.
  • Parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.

Salary Range: $23.10


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