Customer Service Representative
3 weeks ago
Key Responsibilities:
- Greet and welcome members to Gold's Gym, providing a positive and friendly atmosphere.
- Offer exceptional customer service by answering inquiries and resolving complaints in a professional and courteous manner.
- Register new members and process membership payments efficiently and accurately.
- Maintain the cleanliness and organization of the front desk area, ensuring a safe and healthy environment for members.
- Assist with scheduling and coordinating fitness classes and personal training sessions, promoting a seamless member experience.
- Ensure all members adhere to gym policies and safety guidelines, upholding the highest standards of customer service.
About Gold's Gym:
As a leading fitness center, Gold's Gym is committed to providing a supportive and motivating environment for our members to achieve their fitness goals. We are seeking a highly skilled and customer-focused Front Desk Associate to join our team.
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