Food and Beverage Operations Manager

1 week ago


New York, New York, United States Lotte New York Palace Full time

Job Summary

Lotte New York Palace is seeking a highly skilled Food and Beverage Manager to oversee the efficient operation of our food and beverage outlets. As a key member of our hospitality team, you will be responsible for interviewing, selecting, training, supervising, counseling, and disciplining food and beverage staff to ensure exceptional service and quality standards.

Key Responsibilities

  • Conduct pre-shift and departmental meetings to communicate important information to staff, such as house count and menu changes.
  • Schedule and direct staff in their work assignments to ensure seamless service.
  • Monitor food quality and service standards throughout the facility and kitchen areas.
  • Analyze forecast and revenue reports to identify trends and opportunities for growth.
  • Interact with guests to personalize their experience and assess their satisfaction.

Requirements

  • At least two to three years of experience in a food and beverage managerial role, preferably in a luxury setting.
  • Strong communication and leadership skills, with the ability to hire, train, motivate, discipline, direct, and supervise food and beverage employees.
  • Knowledge of cost controls, including labor, productivity, food cost, beverage cost, and other expenses.
  • Basic computer skills, including Microsoft Excel.

What We Offer

Lotte New York Palace offers a competitive salary range of $67,000 - $75,000 per year, as well as opportunities for professional growth and development in a dynamic and fast-paced environment.



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