Customer Service Representative

3 days ago


Townsend, Massachusetts, United States Hannaford Supermarkets Full time
Job Title: PT Customer Service Associate

Hannaford Supermarkets is seeking a part-time Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.

Key Responsibilities:
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
  • Assist with receiving and stocking merchandise, as well as maintaining accurate inventory levels.
  • Support the sales floor team by providing assistance with customer transactions, answering questions, and making recommendations.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
  • Collaborate with the store team to achieve sales goals and objectives.
  • Perform other duties as assigned by management.
Requirements:
  • Effective communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.
Preferred Qualifications:
  • Previous retail or customer service experience.
  • High school diploma or equivalent.
  • Basic computer skills and familiarity with point-of-sale systems.

Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive hourly rate of $22.60 and opportunities for advancement within the company.



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