Customer Service Ambassador

13 hours ago


Townsend, Massachusetts, United States Planet Fitness Full time

Planet Fitness

**About the Role**

As a Member Services Representative at Planet Fitness, you will be the face of our club, providing exceptional customer service to our members and guests. Your primary responsibility will be to ensure that every interaction with our members is positive and memorable.

**Key Responsibilities**

* Greet members, prospective members, and guests in a friendly and welcoming manner
* Handle all front desk related activities, including answering phones and assisting callers with various questions
* Facilitate updates to member accounts as needed
* Respond to member questions and concerns in a timely and professional manner
* Check members into the system
* Provide tours of the club to prospective members

**What We Offer**

* A dynamic and supportive work environment
* Opportunities for growth and development
* Competitive compensation and benefits package

**If You're the Right Fit**

* You have excellent communication and interpersonal skills
* You are able to work in a fast-paced environment and multitask with ease
* You are passionate about providing exceptional customer service

**Don't Miss Out on This Opportunity**

Apply now to become a part of our team and start making a difference in the lives of our members.



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