Financial Services Representative
2 weeks ago
The Financial Services Representative will assist members with various financial services, including account opening and maintenance, loan origination, and cash handling.
Key Responsibilities- Provide exceptional customer service to members, responding to inquiries and resolving issues in a timely and professional manner.
- Assist with account opening and maintenance, including processing transactions, managing account information, and addressing member concerns.
- Originate and process consumer loans, ensuring accurate and timely completion of loan applications and disbursements.
- Perform cash handling duties, including operating a cash dispenser, processing deposits and withdrawals, and balancing cash boxes.
- Process various financial transactions, including check cashing, loan payments, and account transfers.
- A high school diploma or equivalent is required; an associate's degree or equivalent education and related training is preferred.
- One to three years of similar or related experience is required.
- Excellent communication and interpersonal skills are necessary to effectively interact with members and colleagues.
- Knowledge of financial services, including lending, account management, and cash handling, is essential.
- Ability to work accurately and efficiently in a fast-paced environment, with attention to detail and a commitment to quality.
- Basic computer skills and knowledge of Microsoft Office applications are necessary.
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a team of dedicated professionals who share a passion for delivering exceptional customer service.
Ascend Federal Credit Union is a leading financial institution dedicated to providing exceptional service to our members. We are committed to helping our members achieve their financial goals and improving their overall financial well-being.
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