Financial Services Representative

2 weeks ago


Nashville, Tennessee, United States Ascend Federal Credit Union Full time
Job Description

The Financial Services Representative will assist members with various financial services, including account opening and maintenance, loan origination, and cash handling.

Key Responsibilities
  • Provide exceptional customer service to members, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist with account opening and maintenance, including processing transactions, managing account information, and addressing member concerns.
  • Originate and process consumer loans, ensuring accurate and timely completion of loan applications and disbursements.
  • Perform cash handling duties, including operating a cash dispenser, processing deposits and withdrawals, and balancing cash boxes.
  • Process various financial transactions, including check cashing, loan payments, and account transfers.
Requirements
  • A high school diploma or equivalent is required; an associate's degree or equivalent education and related training is preferred.
  • One to three years of similar or related experience is required.
  • Excellent communication and interpersonal skills are necessary to effectively interact with members and colleagues.
  • Knowledge of financial services, including lending, account management, and cash handling, is essential.
  • Ability to work accurately and efficiently in a fast-paced environment, with attention to detail and a commitment to quality.
  • Basic computer skills and knowledge of Microsoft Office applications are necessary.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a team of dedicated professionals who share a passion for delivering exceptional customer service.
About Us

Ascend Federal Credit Union is a leading financial institution dedicated to providing exceptional service to our members. We are committed to helping our members achieve their financial goals and improving their overall financial well-being.



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