Financial Services Representative
3 weeks ago
We are seeking a highly skilled and motivated Financial Services Representative to join our team at Ascend Federal Credit Union. As a key member of our branch team, you will be responsible for providing exceptional member service, promoting credit union services, and contributing to the overall success of our organization.
Key Responsibilities- Member Service: Provide consistent, courteous, and personal service to members, analyzing their needs and matching products/services to maximize member relationships with the credit union.
- Loan Service: Interview consumer loan applicants, explain loan options, rates, terms, and collateral requirements, and finalize loans and disburse funds.
- Teller Services: Perform teller duties as required or directed, including opening, closing, and balancing the branch accurately.
- Quality Control: Maintain attention to detail to ensure accuracy of work, timely audit and examination of individual work produced, and resolve errors in a timely manner.
- High School Diploma or equivalent required; Associate's Degree or equivalent education and related training preferred.
- 1-3 years of similar or related experience required.
- Excellent verbal and written communication skills, with a high level of interpersonal skills to conduct productive interviews with loan applicants and cross-sell credit union services.
- Ability to identify, evaluate, and resolve member financial needs, with knowledge of risk management and loss prevention.
As a Financial Services Representative at Ascend Federal Credit Union, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package, as well as opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member service, we encourage you to apply for this exciting opportunity.
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