Customer Service Representative

1 month ago


Nashville, Tennessee, United States Advance Financial Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, assisting with loan applications, and working collaboratively with team leads to meet and exceed monthly goals.

Key Responsibilities
  • Assist customers with loan applications from start to finish
  • Welcome customers and provide a positive experience
  • Work with team leads to meet and exceed monthly goals
  • Answer customer questions and provide accurate information
  • Use company best practices to provide consistent and amazing customer service
  • Work with money and reconcile cash drawers accurately
  • Listen and build relationships with customers and teammates
  • Participate in ongoing learning and development
  • Complete other responsibilities assigned by management
Requirements
  • High School Graduate or equivalent
  • Phone customer service experience preferred
  • Dedication to helping others
  • Experience in a service-related field, with cash handling experience preferred
  • Willingness to work in an environment where performance will be measured and judged
  • Reliable transportation and ability to travel to various locations
  • Understanding of the demands of working in a retail environment
  • Excellent sales skills and ability to grow the company
  • Observant and able to make great judgments
  • Stay coachable and open to growth and development
  • Computer proficiency required
Benefits
  • $16-$24 per hour
  • $500 Sign-on Bonus paid after 90 days of employment
  • Generous PTO and paid time off to volunteer
  • Paid parental leave
  • 100% company-paid health insurance
  • 401k with 5% company match
  • Student Loan Repayment Plan
Work Environment

Our work environment is fast-paced and dynamic, with a focus on providing world-class customer service. We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.



  • Nashville, Tennessee, United States Pacific Advisory Service Full time

    Job SummaryAs a Customer Service Representative at Pacific Advisory Service, you will play a vital role in ensuring seamless customer experiences. Your excellent communication skills, both written and verbal, will be essential in coordinating with customers and the moving team to complete necessary documents and prepare shipments.Key Responsibilities•...


  • Nashville, Tennessee, United States Veterans Canteen Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the Veterans Canteen Service. As a key member of our staff, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide...


  • Nashville, Tennessee, United States Veterans Canteen Service Full time

    Job Summary:As a Customer Service Representative with the Veterans Canteen Service, you will be responsible for providing exceptional customer service to our valued patrons. This role requires a strong understanding of customer needs and the ability to resolve issues in a professional and courteous manner.Key Responsibilities:* Controls, accounts for, and...


  • Nashville, Tennessee, United States Service Experts Full time

    Why You Should Choose Service ExpertsAt Service Experts, we're committed to providing exceptional customer service and support. Our team is dedicated to helping you resolve any issues you may have with our products and services.Key Responsibilities:Answer incoming calls from customers and assist with call routingMaintain good customer relations and ensure...


  • Nashville, Tennessee, United States Service Experts Full time

    Customer Service Specialist RoleAt Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities: Handle customer inquiries and concerns via phone, email, and chat Resolve issues...


  • Nashville, Tennessee, United States Enterprise Call Center Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Enterprise Call Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various integrated platforms.Key Responsibilities:Manage large amounts...


  • Nashville, Tennessee, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you looking for a career in customer service? Do you enjoy helping others? U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys....


  • Nashville, Tennessee, United States Metropolis Full time

    Job Title: Customer Service RepresentativeAbout the Role:Metropolis is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our customers have a...


  • Nashville, Tennessee, United States American Leak Detection Full time

    The Customer Service Representative at American Leak Detection is responsible for providing exceptional customer service, scheduling appointments, and dispatching/routing our technicians for daily jobs.As a key member of our team, the Customer Service Representative will help serve our residential, commercial, and municipal customers throughout the Nashville...


  • Nashville, Tennessee, United States US Community Credit Union Full time

    US Community Credit Union Call Center Representative Job DescriptionAt US Community Credit Union, we are seeking a highly skilled and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional member service experience by assisting members and potential members with their...


  • Nashville, Tennessee, United States Enterprise Call Center Full time

    Job DescriptionAt Enterprise Call Center, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and meeting sales targets.Key Responsibilities:Manage large volumes of incoming...


  • Nashville, Tennessee, United States JobTarget | Arrow Exterminators Full time

    Arrow Exterminators of Atlanta, GA is seeking a full-time Customer Service Representative to provide exceptional service support and administration to internal and external Service Center customers. This role is paid at an hourly rate based on experience.Our administrative representatives enjoy a comprehensive benefits package, including:Generous time off11...


  • Nashville, Tennessee, United States PrideStaff Full time

    Customer Service Representative OpportunityWe are seeking an experienced and enthusiastic Customer Service Representative to join our team at PrideStaff in the Nashville area. This role offers great hours and competitive pay.Key Responsibilities:Monday and Thursday: 6:30am - 3:00pmFriday: 6:30am - 1:30pmRequirements:QuickBooks experience preferred, but...


  • Nashville, Tennessee, United States American Leak Detection of Greater Nashville Full time

    The Customer Service Representative at American Leak Detection of Nashville is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Nashville area.Benefits for...


  • Nashville, Tennessee, United States Workwear Outfitters Full time

    At Workwear Outfitters, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in achieving this goal.Key Responsibilities:Respond to customer inquiries via phone and email, providing timely and accurate solutions to their concerns.Utilize standardized processes to gather and confirm...


  • Nashville, Tennessee, United States Elettromedia-usa Full time

    About the RoleElettromedia Corporation is seeking a dedicated Customer Service Representative to join our team in Nashville, Tennessee. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction by handling inquiries, resolving issues, and fostering strong relationships with clients.ResponsibilitiesManage external...


  • Nashville, Tennessee, United States VIMO INC Full time

    Job Title: Remote Customer Service RepresentativeGetInsured is seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and providing technical support to our customers.Key...


  • Nashville, Tennessee, United States The Boyd Group Full time

    Customer Service Representative Job SummaryThe Customer Service Representative is responsible for delivering exceptional customer experiences. This role involves managing working relationships with customers and insurance companies while providing administrative support to the Repair Facility Team.Key ResponsibilitiesEnsure consistent execution of our...


  • Nashville, Tennessee, United States Richmond American Full time

    Richmond American Homes is a company that values professionalism, teamwork, and work-life balance. We are seeking a qualified Home Care Warranty Specialist to represent our brand to customers via phone and in person, and to assist in resolving any customer service issues that may arise.Key Responsibilities:Represent Richmond American Homes to customers via...


  • Nashville, Tennessee, United States IDR Healthcare Full time

    Customer Service Representative IIDR Healthcare is seeking a skilled Customer Service Representative I to join our team. This is a fully remote, 12-month contract position offering flexible afternoon, evening, and weekend shifts.Key Responsibilities:Provide exceptional customer service by responding to inquiries about products and servicesResolve customer...