Bell Personnel Coordinator
4 days ago
Elevation Hotel and Spa is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.
Job SummaryWe are seeking a highly motivated and detail-oriented Bell Personnel Coordinator to join our team. This role is responsible for assisting guests with luggage upon arrival and departure, and providing exceptional service during their stay.
Key Responsibilities- Loading and unloading luggage carts
- Organizing and delivering luggage for tour groups
- Escorting guests to rooms and familiarizing them with hotel services
- Inspecting guest's room to ensure it is in order and that supplies are adequate
- Explaining features of the room including operation of electronic devices and entertainment
- Checking and storing luggage for arrivals and departures with luggage tags
- Storing, tracking, and delivering packages as needed
- Delivering messages to meeting rooms
- Delivering flowers, laundry, packages, and other amenities to guestrooms
- Assisting with room changes
- Maintaining current listings of local and area attractions, special events, and activities
- Maintaining lists of local transportation guides, churches, sports arenas, etc.
- Assisting Houseperson with guest requests
- Ensuring lobby reader board is correct
- Providing information, maps, and directions as required
- Answering console to assist front desk agents where applicable
- High School diploma or equivalent required; experience in a hotel or related field preferred
- Valid driver's license for the applicable state (if applicable)
- Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Ability to stand during entire shift
- Effective communication and listening skills
- Confidentiality
The estimated salary for this position is $21.00 per hour.
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Luggage Attendant Coordinator
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