Customer Service Associate

2 weeks ago


Hyattsville, Maryland, United States GovernmentJobs Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. This role will report directly to the Customer Service Manager and work closely with the Director of Administrative Services.

Key Responsibilities:
  • Greet customers and provide a positive first impression of our organization
  • Answer telephones and respond to customer inquiries in a timely and professional manner
  • Distribute mail and packages to patrons
  • Register patrons for courses, memberships, and events using our ParksDirect system
  • Monitor traffic along Main Street and ensure a safe and secure environment for our customers

This is an excellent opportunity for someone who is highly organized, has excellent communication skills, and is able to work in a fast-paced environment. If you are a team player who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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