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Customer Service Representative

2 months ago

Camas, Washington, United States Staff My Agency Full time
Customer Service Representative Opportunity

Staff My Agency is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional service to our customers and helping them achieve their insurance goals.

Responsibilities:
  • Establish and maintain strong relationships with customers through proactive communication and follow-up.
  • Provide prompt, accurate, and friendly service to customers, addressing their inquiries and concerns regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain a high level of productivity and efficiency while ensuring exceptional customer satisfaction.
Benefits:
  • Competitive base pay
  • Individual bonus opportunities
  • Team bonus structure
  • Comprehensive benefits package, including health insurance and retirement plan
  • Paid time off and vacation days
  • Opportunities for growth and advancement within the agency
Requirements:
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and time management skills
  • Self-motivated and proactive approach to problem-solving
  • Ability to learn and adapt to new systems and technologies
  • Property & Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your resume for consideration.