Front Desk Associate

1 month ago


Tampa, Florida, United States Crunch Fitness - CR Holdings Full time
About the Role

Crunch Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering member inquiries, and ensuring a positive experience for all guests.

Key Responsibilities
  • Provide exceptional customer service to members and guests
  • Answer member inquiries and resolve issues in a timely and professional manner
  • Manage front desk operations, including checking in members, processing payments, and handling customer complaints
  • Work collaboratively with the sales team to promote membership sales and retention
  • Maintain a clean and organized front desk area, ensuring a welcoming environment for members and guests
What We Look for in Our Front Desk Associates
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Strong problem-solving and conflict resolution skills
  • Proficiency in Microsoft Office and other software applications
  • Ability to work a variety of shifts, including weekends and holidays
Benefits of Working at Crunch Fitness
  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • Free Crunch Fitness membership
  • Discounted personal training sessions
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
About Crunch Fitness

Crunch Fitness is a leading fitness center chain with a commitment to providing a supportive and inclusive environment for our members. We are dedicated to helping our members achieve their fitness goals and live a healthier lifestyle.


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