Front Desk Associate
2 weeks ago
We are seeking a dedicated and detail-oriented individual to join our team as a Front Desk Associate at Bern's Steak House.
Key Responsibilities:
- Provide exceptional guest service and handle high volumes of guest needs in a professional and efficient manner.
- Input accurate reservations and guest requests into our digital reservation system.
- Answer guest questions regarding our menu, history, and policies.
- Communicate messages and special requests to teammates in a clear and concise manner.
- Exude a welcoming and friendly demeanor at all times.
Requirements and Qualifications:
- Attention to detail and ability to work calmly and efficiently in a fast-paced environment.
- Must maintain a professional demeanor and well-groomed appearance at all times.
- Must be available to work nights, weekends, and some holidays.
- Ability to work independently while contributing to overall team goals.
- Must be able to work with your hands, stand, bend, and lift for extended periods.
Benefits and Perks:
- Closed on Mondays
- Holiday bonus shift pay for Thanksgiving Day and Christmas Eve
- Custom supplemental insurance coverages through AFLAC
- Bereavement pay for loss of immediate family, extended family, and pets
- Family first discounts at various restaurants and retail stores
- Complimentary family meal and/or $3 discounted meal per shift
- Free, secure, covered parking
Internal Career Growth Opportunities:
- Custom packaging health plan options with tenured-based employer contribution
- Internal career growth opportunities
Anniversary Pay and Education Reimbursement:
- Tenured anniversary pay for maintaining full-time status
- 401K employer match of 25% up to the first 6%
- Education reimbursement program for approved courses and certifications
Bern's Steak House values a diverse workforce and is committed to providing opportunities and developing employees to their fullest potential without regard to race, color, gender, age, religion, national origin, marital status, military status, disability, sexual orientation, or any other status protected by law.
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