Database Marketing Specialist
3 weeks ago
The Database/Social Media Coordinator plays a crucial role in developing and executing database marketing programs, including direct mail, email, mobile apps, and SMS, as well as curating engaging content for social media platforms.
Key Responsibilities:- Manage database maintenance and direct mail operations, including internal and prospect list procurement.
- Analyze the effectiveness of marketing activities, creating and analyzing reports to track business results and ensure data integrity.
- Maintain a list of management activities, including direct mail list requests, report requests, and query requests.
- Perform analysis on the customer database to segment and target various markets for promotional, direct mail, email, and social media campaigns.
- Attend events and produce live social media content.
- Analyze player revenue trends using surveys and player frequency information.
- Stay informed on new or existing postal rules and regulations and notify management of any pertinent information.
- Schedule and oversee regular data hygiene procedures.
- Evaluate the effectiveness of each social media campaign comprehensively.
- Create, proofread, and edit copy for various marketing channels, ensuring consistent voice and proper grammar.
- Correspond with vendors, agencies, and other departments as required to complete tasks and projects.
- Set up direct marketing programs within all promotional systems.
- Assist the Sr. Director of Marketing as needed.
- Assist in marketing functions.
- Knowledge of report writing, business correspondence, and procedure manuals.
- Knowledge of internal controls as they relate to the marketing function and the team.
- Strong negotiation skills.
- Organizational and time management skills with attention to detail.
- Skilled at video and photo editing, digital media formats, and HTML.
- Ability to analyze and interpret optimal reach and frequency strategies.
- Ability to analyze and interpret general business periodicals, professional journals, technical procedures, financial and marketing analysis reports, and governmental regulations.
- Ability to accurately and successfully perform several tasks and meet deadlines under high levels of stress and with minimal supervision.
- Ability to develop, implement, and train on programs.
- Ability to make sound and accurate decisions.
- High School Diploma or General Education Degree (GED) equivalent required.
- Proficiency in SQL, Excel, and word required.
- 2 (two) years' experience in database, telemarketing, email campaigns, or related field, preferred.
- 2 (two) years' casino gaming experience preferred.
- OR an equivalent combination of education, experience, and training is accepted.
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