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Communication Specialist

2 months ago


Albuquerque, New Mexico, United States Polar Marketing Full time
Job Overview

Polar Marketing is seeking a highly motivated and enthusiastic Communications Associate to join our team. As a key member of our integrated Essential Service Provider Project, you will play a vital role in connecting essential businesses to consumers across local communities through direct communication and outreach tactics.

Key Responsibilities:

  • Customer Engagement: Directly engage with customers using strong relationship-building and active listening techniques to provide adequate product recommendations and guarantee customer satisfaction.
  • Market Research: Use a combination of outreach strategies, customer feedback, and brainstorming sessions to gain productive insight and improve communication and marketing methods.
  • Strategic Communication: Work cross-functionally to craft and deliver direct, relationship-focused communication and outreach strategies.
  • Relationship Building: Build and maintain reliable relationships across multiple levels within the organization and become a subject matter expert for effective communication techniques.
  • Training and Development: Utilizing personal experiences and industry research, create and deliver communication workshops to advise fellow team members on how to understand a customer's needs and effectively communicate the value our client can bring to address their challenges.

What We Offer:

  • A dynamic and action-oriented work environment.
  • Regular coaching and mentorship opportunities to support your career growth.
  • A chance to work with a passionate team dedicated to making a positive impact.