ServiceNow Team Lead

4 weeks ago


Phoenix, Arizona, United States MMC Corporate Full time
Job Description

We are seeking a highly skilled ServiceNow Team Lead to join our team at MMC Corporate. As a key member of our IT service management team, you will be responsible for leading the implementation and maintenance of our ServiceNow platform.

Key Responsibilities:

  • Develop and implement ServiceNow integrations and process automation
  • Configure business rules, user interface policies, and access control lists
  • Manage instance security and provide configuration assistance to developers
  • Collaborate with other teams to design and implement data feeds and interfaces with other systems
  • Manage direct team and matrixed resources to introduce and maintain platform integrations

Requirements:

  • 7+ years of experience in system administration and/or service delivery for large-scale IT services
  • Experience with process design and IT delivery of agreed business processes
  • Proficiency with ServiceNow and related product design and delivery
  • Ability to work to deadlines and within budget constraints
  • Ability to manage multiple projects and priorities

About Us:

MMC Corporate is a leading professional services firm in the areas of risk, strategy, and people. We have over 85,000 colleagues in over 130 countries, and our annual revenue is $23 billion. We are committed to embracing a diverse, inclusive, and flexible work environment.


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