Current jobs related to EFD Customer Care Representative II - Tempe, Arizona - BNP Paribas Bank NV

  • Sheffield Customer Service Representative II

    1 month ago

    Tempe, Arizona, United States Truist Financial Corporation Full time

    Job Title: Sheffield Customer Service Representative IIWe are seeking a highly skilled and customer-focused Sheffield Customer Service Representative II to join our team at Truist Financial Corporation. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our...

  • Customer Service Representative II

    3 days ago

    Tempe, Arizona, United States Overhead Door Full time

    Key Responsibilities:As a Customer Service Representative II at Overhead Door, you will be responsible for managing medium to large accounts, providing solutions to customer requests, and performing order entry at both sales invoicing and request for products levels. You will also be responsible for notifying customers of potential backorders, credit issues,...

  • Customer Service Representative II

    1 month ago

    Tempe, Arizona, United States Overhead Door Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Overhead Door. As a key member of our customer-facing team, you will be responsible for managing medium to large accounts, providing exceptional customer service, and ensuring seamless order fulfillment.Key ResponsibilitiesAccount Management: Manage medium to...

  • Customer Service Representative II

    3 weeks ago

    Tempe, Arizona, United States Overhead Door Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Overhead Door. As a key member of our customer-facing team, you will be responsible for managing medium to large accounts, providing exceptional customer service, and ensuring seamless order fulfillment.Key ResponsibilitiesAccount Management: Manage medium to...

  • Customer Service Representative II

    2 weeks ago

    Tempe, Arizona, United States Overhead Door Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Overhead Door. As a key member of our customer-facing team, you will be responsible for managing medium to large accounts, providing exceptional customer service, and ensuring seamless order fulfillment.Key ResponsibilitiesAccount Management: Manage medium to...

  • Customer Service Representative II

    7 days ago

    Tempe, Arizona, United States Overhead Door Full time

    Job SummaryAs a Customer Service Representative II at Overhead Door, you will be responsible for managing medium to large accounts, providing solutions to customer requests, and performing order entry at both sales invoicing level and request for products from supply plants. You will also be required to notify customers of potential backorders, credit...

  • Customer Service Representative II

    4 weeks ago

    Tempe, Arizona, United States BNP Paribas Bank NV Full time

    Job SummaryWe are seeking a highly skilled CRES Customer Care Coord II to join our team at Bank of the West. As a key member of our mortgage servicing team, you will be responsible for performing various servicing activities and providing support in assigned units. Your excellent communication skills and ability to coordinate information among internal and...

  • Customer Service Representative

    1 month ago

    Tempe, Arizona, United States Genuine Cable Group Full time

    **Customer Service Representative**At Genuine Cable Group, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.**Responsibilities:**Respond to and manage...

  • Customer Service Representative

    1 month ago

    Tempe, Arizona, United States U-Haul Full time

    {"title": "Fleet Sales Customer Service Representative", "description": "Fleet Sales Customer Service RepresentativeAre you a detail-oriented and personable communicator with a passion for customer service? We're seeking a Fleet Sales Customer Service Representative to join our team at U-Haul's Technical Center in Tempe, AZ.Responsibilities:Answer customer...

  • Customer Service Representative

    2 weeks ago

    Tempe, Arizona, United States TEKsystems Full time

    Job Title: Inbound Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences and navigating the complexities of healthcare? We're seeking a skilled Inbound Customer Service Representative to join our dynamic team at TEKsystems.Key Responsibilities:Handle Inquiries: Manage phone and message inquiries from patients and...

  • Customer Service Representative

    4 weeks ago

    Tempe, Arizona, United States Ajilon Full time

    Ajilon Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ajilon. As a Customer Service Representative, you will be responsible for providing exceptional service to patients and physicians, answering incoming calls, and assisting with scheduling...

  • Customer Service Representative

    2 weeks ago

    Tempe, Arizona, United States PrideStaff Full time

    Customer Service Representative **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving routine questions and problems. **Key...

  • Customer Service Representative

    2 weeks ago

    Tempe, Arizona, United States PrideStaff Full time

    Customer Service Representative **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving routine questions and problems. **Key...

  • Customer Service Representative

    1 week ago

    Tempe, Arizona, United States Raising Cane's Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Raising Cane's. As a Customer Service Representative, you will be responsible for providing excellent customer service to our guests, taking orders, and processing payments efficiently. You will also be responsible for maintaining a clean and safe environment...

  • Customer Service Representative

    2 weeks ago

    Tempe, Arizona, United States Randstad Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues in a timely and professional...

  • Customer Service Representative

    3 days ago

    Tempe, Arizona, United States MedImpact Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at MedImpact. As a Customer Service Representative, you will be responsible for providing exceptional customer service to pharmacies, physicians, health plan sponsors, and their members, beneficiaries, or...

  • Customer Service Representative

    2 weeks ago

    Tempe, Arizona, United States Circle K Full time

    Customer Service RepresentativeCircle K is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for:Providing prompt and courteous service to customersRinging up sales on the cash register accurately and efficientlyPerforming multi-function...

  • Customer Service Representative

    1 month ago

    Tempe, Arizona, United States State Farm Full time

    Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at State Farm. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Tempe, Arizona, United States Kelly Services, Inc. Full time

    Customer Service Representative Job DescriptionKelly Services, Inc is seeking a Customer Service Representative to join their team.Key Responsibilities:Handle customer inbound/outbound calls in a professional and courteous manner.Provide solutions and alternatives within time limits, ensuring customer satisfaction.Keep accurate records of customer...

  • Customer Service Representative

    1 month ago

    Tempe, Arizona, United States Kelly Services, Inc. Full time

    Customer Service Representative Job DescriptionKelly Services, Inc is seeking a skilled Customer Service Representative to join their team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide solutions and alternatives to meet customer needs.Keep accurate records of customer interactions and process...

EFD Customer Care Representative II

2 months ago

Tempe, Arizona, United States BNP Paribas Bank NV Full time

We are seeking an **EFD Customer Service Specialist II** to join our team.

**Company Overview**

At BNP Paribas Bank NV, we are committed to making a positive impact in the communities we serve. Our initiatives focus on enhancing diversity, supporting women entrepreneurship, financing small businesses, and promoting sustainable energy programs. As part of a global leader in banking, we align our efforts with the UN Sustainable Development Goals (SDGs) to foster sustainable and equitable growth.

**Position Summary**

The EFD Customer Service Specialist II is responsible for managing and resolving customer inquiries and complaints efficiently and professionally.

**Key Responsibilities**

  1. Handle incoming customer calls with professionalism and courtesy.
  2. Investigate and respond to customer inquiries, concerns, and issues through various communication channels including phone, fax, mail, and email.
  3. Document and process customer changes accurately.
  4. Provide relevant technical and product-related information to customers.
  5. Research and resolve customer complaints and billing discrepancies.
  6. Follow up with customers regarding their issues or orders as necessary.
  7. Gather customer feedback to enhance service quality.
  8. Communicate customer issues effectively to internal teams.
  9. Maintain accurate records of all customer interactions in the database.
  10. Stay informed about products and services to assist customers effectively.
  11. Prepare reports and correspondence as required.

**Additional Responsibilities**

Perform other duties as assigned by management.

**Qualifications**

Minimum of 3 years of relevant experience is required, along with a basic understanding of systems and procedures gained through prior work experience or education. A high school diploma or GED is mandatory, and vocational or technical education may be beneficial.

**Skills Required**

  • Proficient in Microsoft Word and Excel.
  • Knowledge of leasing, insurance, and UCCs.
  • Strong customer service skills.
  • Experience with filing UCC continuations, assignments, and terminations.
  • Ability to review insurance certificates and understand their requirements.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with the ability to prioritize tasks and manage workflow independently.
  • Attention to detail and ability to follow instructions accurately.
  • Ability to work collaboratively within teams and adapt to changing priorities.
  • Bilingual skills are a plus but not mandatory.

**Equal Employment Opportunity**

BNP Paribas Bank NV is an Equal Opportunity employer and is committed to providing equal employment opportunities to all job seekers without regard to any status protected by applicable law. We are also an Affirmative Action employer.