Customer Service Representative
1 day ago
**Customer Service Representative**
At Genuine Cable Group, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.
**Responsibilities:**
- Respond to and manage customer-related issues, including order entry, processing incoming electronic orders, and expediting customer accounts.
- Provide feedback to management and production regarding customer needs and concerns.
- Support office personnel and contribute to a positive team environment.
**Requirements:**
- Associate's degree in a related business field or equivalent experience.
- 2+ years of experience in customer care or account management.
- Strong skills in MS Office, including Excel.
- Oracle E-Business Suite experience a plus.
- Excellent communication, relationship-building, and analytical skills.
- Ability to work in a team environment and meet objectives with minimal supervision.
**What We Offer:**
Genuine Cable Group is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and are dedicated to providing opportunities for growth and development.
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