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Patient Service Representative
2 months ago
This position is responsible for providing exceptional patient service and support in a fast-paced medical office environment. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented setting.
Key Responsibilities- Provide top-notch customer service to patients, responding to their needs and concerns in a timely and professional manner.
- Manage patient scheduling, registration, and billing processes, ensuring accuracy and efficiency.
- Collaborate with healthcare providers and staff to ensure seamless patient care and communication.
- Maintain accurate and up-to-date patient records, adhering to confidentiality and HIPAA guidelines.
- Perform various administrative tasks, including data entry, filing, and phone support.
- Participate in ongoing training and education to stay current on industry developments and best practices.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- One year of customer service experience in a healthcare setting or related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks.
- Basic computer skills and proficiency in electronic medical records (EMRs).
SCL Health is a faith-based, nonprofit health system committed to delivering compassionate, high-quality care to our patients and communities. As a valued member of our team, you will have access to ongoing training and development opportunities, competitive compensation and benefits, and a collaborative work environment that supports your growth and well-being.
