Customer Service Representative
2 weeks ago
At The Sherwin-Williams Company, we are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will play a critical role in providing exceptional customer service to our wholesale and retail customers.
Key Responsibilities:- Provide excellent customer service to customers in person and over the phone
- Determine customer needs and present appropriate products and services
- Build trust relationships with customers to drive sales and customer satisfaction
- Process sales transactions accurately and consistently
- Meet sales goals and objectives
- Maintain a clean and organized store environment
- Assist with inventory management and control
- Participate in ongoing training and development to improve sales and customer service skills
- High school diploma or equivalent required
- One year of experience in a customer service or sales role preferred
- Ability to read, write, and communicate in English and Spanish
- Valid driver's license required
- Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally
- High school diploma or equivalent
- One year of experience in a delivery, retail, or customer service position
- Previous work experience selling paint and paint-related products
- Previous work experience operating tinting and mixing equipment
We offer a competitive hourly rate of $18.75 and a comprehensive benefits package, including health, dental, and vision coverage, flexible spending accounts, disability coverage, security, retirement, and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, and more.
For more information about our benefits, please visit our website.
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