Customer Service Representative

2 weeks ago


Decatur, Georgia, United States The Sherwin-Williams Company Full time
Customer Service Specialist Job Description

At The Sherwin-Williams Company, we are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will play a critical role in providing exceptional customer service to our wholesale and retail customers.

Key Responsibilities:
  • Provide excellent customer service to customers in person and over the phone
  • Determine customer needs and present appropriate products and services
  • Build trust relationships with customers to drive sales and customer satisfaction
  • Process sales transactions accurately and consistently
  • Meet sales goals and objectives
  • Maintain a clean and organized store environment
  • Assist with inventory management and control
  • Participate in ongoing training and development to improve sales and customer service skills
Requirements:
  • High school diploma or equivalent required
  • One year of experience in a customer service or sales role preferred
  • Ability to read, write, and communicate in English and Spanish
  • Valid driver's license required
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally
Preferred Qualifications:
  • High school diploma or equivalent
  • One year of experience in a delivery, retail, or customer service position
  • Previous work experience selling paint and paint-related products
  • Previous work experience operating tinting and mixing equipment

We offer a competitive hourly rate of $18.75 and a comprehensive benefits package, including health, dental, and vision coverage, flexible spending accounts, disability coverage, security, retirement, and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, and more.

For more information about our benefits, please visit our website.



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