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Customer Service Representative

2 months ago

Decatur, Georgia, United States Baskin Robbins Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Baskin Robbins. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:

  • Establish and maintain warm and sincere relationships with guests
  • Set up and maintain the drive-thru, lobby, and front line areas to ensure a clean and welcoming environment
  • Take and fill orders in a quick and efficient manner
  • Keep the area clean and stocked at all times
  • Provide explanations and assurance to guests about their dining experience

Qualifications:

  • A smiling face and an upbeat attitude
  • To be sociable and outgoing
  • Possess good customer service and cash handling skills
  • To be dependable and trustworthy

What We Offer:

As a Customer Service Representative at Baskin Robbins, you will have the opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service and contributing to the success of our team.