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Receptionist

2 months ago

Dublin, Ohio, United States Friendship Village of Dublin Full time
Job Summary

We are seeking a highly organized and customer-focused Receptionist to join our team at Friendship Village of Dublin. As a key member of our front office team, you will be responsible for providing exceptional service to our residents, employees, and visitors.

Key Responsibilities
  • Answer and direct phone calls in a professional and courteous manner, utilizing established phone etiquette.
  • Greet and assist all visitors, residents, and employees, ensuring a warm and welcoming environment.
  • Provide administrative support to the Secretary, Executive Secretary, and Executive Director, including typing, data entry, and mailings.
  • Manage the resident electronic door check system, ensuring accurate data entry and follow-through.
  • Operate office equipment, including copiers, fax machines, and postage machines, maintaining a high level of efficiency and productivity.
  • Perform a variety of clerical duties, including posting data, typing letters, and maintaining records.
  • Update and maintain resident and employee information reports, including vehicle registration and package delivery notifications.
  • Assist with daily operations, including phone coverage, mail sorting, and resident statement processing.
  • Collaborate with the front office team to ensure seamless communication and service delivery.
Requirements
  • High school diploma or equivalent, with a minimum of one to three years of receptionist experience.
  • Excellent communication and customer service skills, with the ability to read, write, and communicate in English.
  • Basic computer knowledge and typing speed of 50 words per minute.
  • Ability to follow established phone etiquette and maintain a professional demeanor in a fast-paced environment.