Hotel Front Desk Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Dublin Springhill Suites, part of the Shaner Hotels family.
Key Responsibilities:- Provide exceptional guest services, including check-in and check-out, in a courteous and efficient manner.
- Process payments according to hotel rules and regulations.
- Offer information and assistance to guests and visitors professionally.
- Resolve room status discrepancies with Housekeeping.
- Generate daily reports and distribute to designated departments.
- High school diploma or equivalent.
- Minimum one year of customer service experience; previous hotel background preferred.
- Effective communication with guests, management, and co-workers.
- Computer skills desired.
- Knowledge of local activities and attractions beneficial.
About Us
Shaner Hotel Group is a renowned hospitality owner-operator and management company with a diverse portfolio of properties across multiple states and countries. We collaborate with top hospitality brands and provide a range of services including hotel development, e-commerce, and revenue management.
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