Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Trainee. As a key member of our sales and marketing team, you will play a vital role in driving customer engagement and sales growth for our top-rated clients in the Richmond area.
Key Responsibilities:
- Develop and maintain strong relationships with customers through effective communication and tailored solutions
- Present our clients' products and services to consumers in a confident and compelling manner
- Input customer information, order details, and sales contracts into our POS system
- Stay up-to-date on the latest promotions and deals to effectively communicate them to customers
- Participate in virtual and onsite training sessions to enhance customer service and sales skills
What We Offer:
- A dynamic and inclusive work environment that fosters collaboration and growth
- Opportunities for professional development and advancement
- A comprehensive training program to equip you with the skills and knowledge needed to succeed
- A competitive compensation package and benefits
- A fun and supportive team environment
Requirements:
- High school diploma or equivalent required
- 0-2 years' experience in customer service, retail sales, or a related field
- Strong public speaking skills and ability to interact with customers, clients, and teammates
- Solution-oriented mindset and resilience in overcoming challenges
- Exceptional time management and organizational skills
- Ability to work flexible hours, including evenings and weekends as needed
We are an equal opportunity employer and celebrate diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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